The Sales Coordinator supports Scale Virtually’s sales team by ensuring every lead, discovery call, follow-up, contract, and handoff is tracked, scheduled, and “closed-loop” to completion—so Sales leadership can stay focused on revenue-generating activity.
This role blends sales operations, calendar/inbox coordination, reporting, and internal project follow-through.
The expectation is proactive coordination and tight execution rhythms (daily syncs, documented actions, and end-of-day status closure).
Core Responsibilities
1) Pipeline & CRM Coordination
- Own day-to-day lead and opportunity hygiene: ensure new leads are captured, correctly tagged, routed, and updated through each pipeline stage.
- Track and implement follow-ups and next steps for open opportunities; ensure nothing stalls due to missing info, missing outreach, or unclear ownership.
- Maintain consistent internal workflows to keep sales motion moving.
- Inform appropriate Sales Closer or POC of any noteworthy changes, or requirements.
2) Discovery Call + Meeting Scheduling & Prep
- Launch and manage the virtual meeting rooms for discovery calls, follow-ups, and internal sales meetings across time zones.
- Confirm attendees by phone, text messaging, and email to reduce no-shows.
- Research the lead to gather sufficient information about the lead’s company, industry, possible requirements, and potential opportunities.
- Take note of salient information about the proposed scope of work as determined during the discovery call and/or follow up/s.
- Provide the Sales Closer with the information about the lead prior to the discovery call and/or follow up call.
- Initiate moving up meetings to maximize vacant slots.
3) Follow-Up Execution & “Close the Loop” Ownership
- Administer the follow-up system so no opportunity, request, or client communication becomes an “open loop.”
- Publish end-of-day updates (Slack/email) summarizing what moved forward, what’s pending, and what needs decisions—so leadership never has to wonder what happened.
- Run a rolling action list that carries forward incomplete items daily and prevents tasks from disappearing.
4) Proposal, Contract, and Handoff Coordination
- Coordinate preparation and sending of proposals/agreements (e.g., DocuSign) and ensure completion/collection of required information.
- Track setup fee status and next-step milestones after signature (e.g., scheduling Process Engineering Calls / onboarding).
- Create clean internal handoffs to Process Development: confirmed scope, pricing, role(s), pain points, solutions, start expectations, and scheduling commitments.
5) Sales Reporting & Executive Visibility
- Maintain daily/weekly sales reports (e.g., booked DCs, run rate, close rate, setup fees, pipeline health, channel performance).
- Maintain trackers and dashboards used by leadership for decision-making; flag anomalies early (drop in show rate, stalled proposals, lead source gaps).
- Convert meeting outcomes into action items, owners, deadlines, and follow-up reminders (internal accountability support).
6) Process Documentation & Templates (Sales Enablement Support)
- Document recurring sales admin processes (inbox handling rules, follow-up sequences, scheduling rules, handoff checklists) so the system scales and is trainable.
- Create/maintain templates (email responses, scheduling messages, follow-up scripts) and continuously improve them based on real scenarios.
- Maintain a consistent “capture notes → transfer actions → update task list” routine to protect throughput and accuracy.
Requirements
Required Qualifications
- 3+ years in sales coordination, sales operations, executive assistance (sales-heavy), or revenue operations support.
- Excellent written and verbal command of the English language: clear, concise client-facing messaging and strong internal summaries.
- High attention to detail; strong follow-through; comfortable managing dozens of moving parts without drops.
- Strong scheduling instincts (time zones, buffers, confirmations).
- Comfortable implementing communication rhythms (daily sync cadence, structured updates).
Preferred Qualifications
- Experience supporting a remote sales team and/or a service business selling staffing, consulting, or operational services.
- CRM proficiency (HubSpot/Salesforce/Podio/REI-style CRMs—any is fine if you learn fast).
- Familiarity with DocuSign, Google Workspace, Slack, and basic spreadsheet reporting.
Tools You’ll Likely Use
- CRM (HubSpot or equivalent)
- Google Workspace (Gmail/Calendar/Sheets/Docs)
- Slack
- DocuSign
- Monday
- Zoom
Benefits
- HMO
- Fully-Remote Work
- 50,000-55,000 PHP
- PTO
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Scale Virtually is a premier innovative process solutions provider that focuses on providing you with tailored solutions specifically aligned to your business’ needs for growth and success.The Scale Virtually CORE team has grown numerous businesses by ...
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