Sales Development Representative / Inbound SDR LATAM - Mexico City

Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale. We’re redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and AI into one seamless workspace. Our momentum comes from a simple but powerful idea: help every customer-facing team work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call tasks, and AI Assist Pro delivers real-time guidance that helps people do their best work. The result—companies grow revenue, deliver faster resolutions, and scale service. We’ve built a product customers love and a business that scales fast. Aircall operates in nine global offices (Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, and Mexico City), and is backed by world-class investors. Our teams are shipping AI innovation faster than ever and expanding across new product lines and markets. At Aircall, you’ll join a company in motion—ambitious, profitable, and product-driven—where impact is visible, decisions are fast, and growth is real. How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in We’re looking for a dynamic Sales Development Representative to be part of the first employees of our Mexico office and play a significant role in our expansion to the LATAM region (Mexico, Colombia, and Chile). This position is based in Mexico City (Polanco), and as one of the first employees in the country, you will have a direct impact on building Aircall’s presence in the region. In this inbound-focused role, you will engage with prospects who have shown interest in Aircall's services, qualify them, and pass them along to the Account Executives for further sales discussions. This is an exciting opportunity for someone looking to develop strong consultative sales skills, contribute to the regional sales goals, and be part of a fast-growing SaaS company.