Sales Engineer, Commercial SMB

Hex's user base is continuing to grow rapidly. We are hiring a Sales Engineer to partner with potential customers to support their Hex evaluations.

About the role

Hex is redefining how teams work with data - combining notebooks, apps, BI, and AI-native workflows into a single collaborative analytics platform. Companies like Anthropic, Cursor, and Brex rely on Hex as a core part of how their data teams operate.

We’re at an exciting stage of growth. Hex is scaling rapidly, with strong momentum in the mid-market and SMB segments. This is a high-impact moment to join: our go-to-market motion is accelerating, our AI capabilities are evolving quickly, and Sales Engineers play a central role in shaping how we win.

As a Sales Engineer, you will leverage your product, ecosystem, and technical expertise to shape how our potential customers evaluate and adopt Hex. You will partner with the Sales team to help prospects understand the challenges in their current state, connect Hex’s value to those challenges, own the technical evaluation, and set them up for long-term success as a customer. This is a consultative, highly technical position where you’ll influence deal strategy, inform product direction, and act as the voice of the customer.

If you want to learn more about the team, what we do, and how we work, please check out our team page!

What you will do

• Serve as a trusted technical advisor to data teams (think: Data Scientist or Analyst writing SQL and Python) and build strong relationships to help them get the most out of Hex during their evaluations
• Own the technical sales cycle and work with end users throughout the Sales cycle from discovery and product demos through trials, and proofs of concept
• Partner closely with Account Executives to develop opportunity-level strategy, execute evaluations, and share feedback to improve your partnership
• Inform the product roadmap by synthesizing product feedback from prospects to share with internal Engineering & Product teams
• Project manage the architecture, security, and technical reviews that prospects require
• Develop content to support users who are a part of evaluations ie. demo projects, documentation, videos, etc.
• As needed, travel to customer on-sites and marketing events to deliver demos and build strong customer relationships

Who you might be

You might be a fit for this role if you have:

• 2+ years in a customer-facing role with pre-sales exposure, looking to transition into a full-time pre-sales role
• Familiarity with data science tooling and workflows, including Python, SQL, and BI tools (Bonus points if you have spent lots of time in notebooks, SQL IDEs, or app-building frameworks.)
• A strong track record of talking to customers - from IC users to senior stakeholders - and solving their problems
• You're an excellent communicator who builds empathy, shares feedback, and grows successful relationships with internal and external stakeholders
• A generalist technical skillset: you don't need a CS degree, but should have a passion and interest for technology and be a creative problem solver
• Experience or interest in working in an early-stage startup environment
• Based in NYC and excited to work in office 2 days per week

In addition to our unique culture, Hex proudly offers a competitive total rewards package, including but not limited to, market-benched salary & equity, comprehensive health benefits, and flexible paid time off.

The OTE (base + variable) range for this role is: $165,000 - $190,000.

The salary range shown may be a reflection of additional factors such as geographical location and skill ranges/levels we’re open to. Placement in the salary range will be decided upon completion of the interview process, taking into account factors like leaving room for growth, internal fairness & parity, your demonstrated skills, and the depth of your experience. Our Recruiting team will be able to provide more details during the process.

By submitting an application the candidate consents to the use of their personal information in accordance with the Hex Privacy policy: https://learn.hex.tech/docs/trust/privacy-policy.