Sales Support Manager - The Warehouse Porirua
As the Sales Support Manager you'll be overseeing the front end of our very popular store in the heart of Porirua!
Here's what your day-to-day will look like:
- Manage and inspire a brilliant crew of around 32 team members, bringing out the best in this wonderfully diverse group. Your coaching and support will help them thrive and genuinely enjoy coming to work!
- Oversee all checkout operations with a keen eye, ensuring smooth transactions, mastering cash procedures and keeping everything running like clockwork.
- Implement and maintain sharp loss prevention measures across the store, keeping our assets safe whilst maintaining a welcoming environment for our customers.
- Spend quality time on the shop floor, supporting your team, solving problems on the spot, and being the visible leader who makes things happen.
- Execute store plans effectively, interpret directives, and translate them into action keeping operations humming.
- Champion exceptional customer service standards, inspiring your team to deliver outstanding experiences that keep our community coming back for more.
- Support the Store Manager with rostering and managing store labour.
- Work collaboratively across the store, Warehouse Stationery, and fulfillment centre to ensure seamless operations and a unified team spirit.
Qualifications
To be successful in this role, you'll need to be a self-driven, confident leader with excellent communication skills and a proven track record of delivering high levels of performance through your team.
You'll also need to have a good understanding of cash and checkout procedures, as well as product services, and be able to interpret and execute plans effectively. We're also looking for someone with a can-do attitude, strong leadership skills, and a passion for delivering exceptional customer service.
If you've got that spark, we want to hear from you!
Additional Information
Join us at The Warehouse – where every day is an opportunity to make a difference.
Apply now and kickstart your journey in retail management with us!