Salesforce Administrator - Revenue Operations

Position Overview:

We are seeking a junior–to-mid Salesforce Administrator to work under the day-to-day guidance of a Senior Administrator and in collaboration with a broader Revenue Operations team.

This is an execution-focused role ideal for someone earlier in their Salesforce career who enjoys working hands-on with automation, data quality, and user support. The role centers on maintaining and improving existing configurations rather than designing complex architectures from scratch. Net-new complex process designs or implementations will be co-designed with the broader team, and this role will be responsible for implementing and testing under guidance.

Required Experience:

• 0–3 years of hands-on Salesforce experience OR strong Trailhead portfolio demonstrating practical knowledge.
• Completion of relevant Trailhead modules and/or Superbadges (Flows, Admin Beginner/Intermediate, Data Management, etc.)
• Practical understanding of:
• Flows (Screen, Record Triggered, Scheduled)
• Validation Rules
• Lightning Record Pages and Page Layouts
• Comfortable working in orgs with existing automation and business rules
• Salesforce Administrator Certification (Admin I) or currently working toward it is a plus
• Strong attention to detail and willingness to carefully test changes before deployment
• Ability to follow established processes, patterns, and guidelines
• Clear written and verbal communication skills in a remote environment
• Curious mindset and willingness to learn from feedback and iteration
• Strong written and spoken English

Competencies 

• Able to prioritize multiple projects and multitask day-to-day operational activities
• Exceptional skills in problem-solving and identifying solutions
• Agile, responsive, organized, detail-oriented, and operationally focused
• Ability to work well in groups in a remote environment

Key Responsibilities: 

Salesforce Support 

• Support general Salesforce administration activities,configuration changes, and support new development initiatives
• Flows, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, dashboards, and reports
• Develop systems to continuously validate that rules, flows, and sales processes are working properly
• Create and maintain users, roles, profiles, security settings, custom objects, permissions, and sharing rules
• Enhance Salesforce data quality through automation and rules, and the meticulous management of raw data 
• Proactive system maintenance, including security reviews, release updates, health checks, and optimizer
• Manage the Salesforce sandbox environment and maintain clear change management (testing and documented approvals within JIRA) before deploying changes to production
• Provide ongoing end-user and key stakeholder training and documentation, including ad-hoc Salesforce support across the organization
• Support Salesforce-related needs of integrated applications, including but not limited to Sigma, Crossbeam, HubSpot, Gong, and ZoomInfo

Data Maintenance

• Cleanse and modify data that’s inaccurate, duplicate, incomplete, or incorrect to ensure accuracy and consistency
• Verify that data is updated, useful, accurate, and reliable to maintain a high, consistent standard of data quality
• Develop and implement operational data management processes for recurring and ad hoc data-related tasks
• Monitor the quality of data by tracking key performance indicators to prevent or proactively resolve data issues (i.e., know our data)

Location & Time Zone Expectations

This role is based in LATAM and operates primarily with 5–6 hours of daily working time overlap with U.S. Central Time.

• While we welcome applicants from across LATAM, we are especially prioritizing candidates currently based in Uruguay and Brazil for this role.
• We are a remote-first company, and you should be comfortable working with a distributed global team.
• Some flexibility may be required to collaborate across time zones with colleagues and clients.
• Client needs may occasionally require flexibility in working hours to support key milestones or workshops.

Why phData?

• Impactful Work: Partner with leading organizations on meaningful data & AI initiatives.
• Collaborative Culture: Work with a supportive, high-performing global team that values transparency, autonomy, and continuous improvement.
• Growth Opportunities: Access to challenging projects, mentorship, and structured development pathways.

Values-Driven: We prioritize doing the right thing for our clients, our teams, and our community.

Benefits at phData

LATAM:

• Remote-First Work Environment
• Casual, award-winning small-business work environment
• Collaborative culture that prizes autonomy, creativity, and transparency
• Competitive comp, excellent benefits, generous PTO plan plus 10 Holidays (and other cool perks)
• Accelerated learning and professional development through advanced training and certifications