Senior Account Manager - ShopBack CPG Ads
Our Journey
The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 60 million shoppers across 13 markets. In 2025, the Group continued its global growth with its expansion into North America. Driven by the vision to make every day more rewarding, ShopBack is dedicated to saving members money and time, and delivering delight every day. The platform also enables merchants and brands to engage with their members in a cost-effective manner. Founded in 2014, ShopBack now powers over US$5.5 billion in annual sales for over 20,000 online and in-store partners, and has rewarded shoppers with more than US$800 million (over S$1 billion) in Cashback to date. Through its innovative offerings, ShopBack continues to create value for both members and merchants. Notably, its payment solution, ShopBack Pay, offers members a convenient and rewarding payment option at checkout.
The Role
We are hiring a Senior Account Manager to help scale ShopBack Ads, our fast growing retail media and advertising business in Australia.
This role is focused on growing and setting the bar for what exceptional client service looks like within ShopBack Ads. You will own and grow our most strategic Tier 1 partnerships across FMCG and Alcohol, ensuring our clients see ShopBack as a core driver of growth, not just another channel.
ShopBack Ads is a rapidly expanding business unit focused on helping brands reach high intent shoppers at the moment of purchase. It sits at the intersection of commerce, media, and performance marketing, offering brands a powerful and measurable alternative to traditional digital advertising.
You will play a critical role in building long term partnerships, driving revenue growth, and influencing how Tier 1 brands invest, plan, and activate on the platform.
ShopBack Ads operates like a startup within a startup. We are building, testing, iterating, and scaling quickly. This role is for someone who sees themselves as a founder and owner of their client portfolio, not just a service lead.
You will be trusted to run your patch like a business, operate against commercial sales targets, and take full ownership of outcomes. We are looking for people with high levels of drive, curiosity, and accountability who want to redefine what great client success looks like.
What You’ll Do
What We’re Looking For
Perks and Benefits
ShopBackers' DNA
- Grit - We tackle all challenges head-on, working together to solve problems and achieve success.
- Hunger - We value hard work, and having relentless drive.
- Speed - We move fast and have a bias for action, all to deliver maximum impact.
- Impact - We focus on results, always aiming for the best possible outcomes and timelines.
- Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.
Exclusively for ShopBackers
- Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.
- Be part of a winning team on a journey to global scale.
- Competitive compensation based on your performance.
- Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.
ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!