Senior Billing Analyst

Why join Tipalti?

Tipalti is the AI-powered platform for finance automation, elevating how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable, global payouts, procurement, employee expenses, corporate cards, supplier management, tax compliance, and treasury. Tipalti partners with leading financial institutions such as Citi, Wells Fargo, J.P. Morgan, and Visa, enabling over 5,000 global companies to efficiently and securely pay millions of suppliers and payees across 200+ countries and territories, in 120 currencies.

At Tipalti, we pride ourselves on our collaborative culture, the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do, and keen to get the job done. Tipalti offers competitive benefits, a flexible workplace, career coaching, and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together. Founded in Israel in 2010, Tipalti is a global business headquartered in the San Francisco Bay Area (Foster City) with offices in Tel Aviv, Plano, Toronto, Vancouver, London, Amsterdam, Tbilisi and Medellin.

Senior Billing Analyst

Tipalti is excited to welcome a detail-oriented Senior Billing Analyst to join our Finance team - someone passionate about continuous improvement and eager to support a dynamic, fast-growing organization.

This role is part of a global Billing team, which includes Billing Analysts based in Colombia and Georgia, with this position serving as the Billing Analyst for the Israel site. The role involves close collaboration with global teammates, as well as cross-functional partners across Finance, Revenue Recognition, and other teams.

In this role, you’ll be responsible for leading and supporting the billing manager and carrying out critical billing activities to ensure contract accuracy and timely invoicing. You will also support collections efforts and contribute to ad-hoc analysis in partnership with the revenue recognition team. Working closely with multiple stakeholders, you’ll help ensure accurate and on-time invoice issuance across the organization.

This is a fantastic opportunity for someone who thrives in fast-paced environments, enjoys improving processes, and wants to make a direct, meaningful impact.

In this role, you will be responsible for:

You’ll take on a range of impactful responsibilities that support the accuracy, efficiency, and continuous improvement of our billing operations, including:

• Support daily, weekly, and monthly billing operations to ensure timely and accurate processing.
• Provide ongoing coaching, training, and development to the Billing Analyst(s) on billing policies, system usage, and complex contract interpretation.
• Oversee the daily workflow, allocation, and prioritization of tasks for one or more Billing Analysts to ensure all deadlines are met, especially during the month-end close.
• Deliver exceptional internal and external client service by promptly addressing various complex billing inquiries and issues.
• Assist the billing manager in developing policies and procedures for the billing process. This includes support with creating training material and procedure documentation.
• Proactively identify opportunities for leveraging machine learning and AI technologies to enhance the efficiency, accuracy, and scalability of billing operations, and assist the manager in implementing new, automated processes.
• The ability to collect information from multiple sources and combine it to create work plans and reports.
• Track contract terms and billing, adjusting special pricing and usage-based calculations.
• Process account terminations and ensure that final billing is accurate.
• As needed, assist with the collection process by communicating with clients, organizing required documentation, and assisting in implementing strategies to enhance collection rates.
• Collaborate with the other Tipalti finance teams on ad-hoc projects, reporting, and operational support as needed.

About you 

• Bachelor's degree in Business Administration, Finance, Economics, or a related field
• Proven experience in billing, accounts receivable, or finance, with 3+ years in the field
• Strong proficiency in Microsoft Excel, with experience handling large data sets
• Ability to work collaboratively in a dynamic, fast-paced environment
• Ability to perform required tasks independently
• Strong analytical and problem-solving skills with a data-driven approach
• Excellent attention to detail and commitment to data accuracy
• Strong communication (written/verbal) and interpersonal skills, with the ability to collaborate effectively across various teams in a business, time management, organizational, and leadership skills
• Ability to work under pressure and meet or exceed deadlines

What Would Be a Plus:

• Experience with any of the following systems: BillingPlatform, Salesforce, NetSuite, Power BI, and Zendesk.
• Background in a fast-growing SaaS, Fintech, or technology company, ideally in a startup or high-growth environment.
• Passion for data integrity, comfort working with large datasets, and a love for solving complex problems.
• A proactive mindset and strong drive to get things done.

Hybrid Life

Tipalti offers an excellent work-life balance, with a hybrid work model that includes two days per week working from home and three days per week from our beautiful offices in North Tel Aviv.

#IL-hybrid