Senior Business Analyst
The Role
As a Senior Business Analyst, you will take the lead in conducting complex business analysis and iteration management to ensure successful initiative outcomes. Your responsibilities include crafting detailed documentation of intricate requirements, facilitating high-level communication with stakeholders, and identifying key opportunities for process optimization that align with broader business objectives.
Collaborating closely with cross-functional teams, such as engineers and product owners, you will lead iterative development and refinement processes, enhancing overall project delivery. You will manage risk, support the seamless implementation of solutions, and drive continuous improvement initiatives, ultimately delivering significant business value and contributing to strategic business success.
The Team
Join the Marketplace Services (MPS) team as we continue our evolution from a service provider into a strategic platform enabler. Our purpose is to provide trustworthy data and shared services across APAC Candidate, Hirer and AI teams so we can deliver long-term customer value.
Within MPS, the Profile, Apply and Jobs Services (PAJS) team provide shared capabilities that underpin many of SEEK’s core marketplace experiences: how candidates discover roles, create and manage profiles, and apply for jobs, and how hirers create, manage and optimise job ads. These services sit at the heart of SEEK’s Employment Marketplace and are consumed at scale across the group.
Key responsibilities
- Define scope, objectives, deliverables; validate requirements and capture feedback.
- Lead discovery and documentation: user stories, use cases, process maps (as-is/to-be), acceptance criteria.
- Prioritise and trace requirements to business value; support solution design and validation.
- Plan and run iteration ceremonies: planning, backlog refinement, reviews, retrospectives.
- Manage risks and change; coordinate testing, develop test cases, verify quality.
- Facilitate workshops, align stakeholders, and maintain clear communication.
- Drive continuous improvement; share best practices; mentor juniors.
- Engage vendors as needed; support SLA compliance and onboarding.
Qualifications
Essential skills and experience
- Significant experience leading business analysis for complex initiatives.
- Strong stakeholder management, facilitation, and communication skills.
- Advanced analytical/problem-solving; creative, outcome-focused thinking.
- Deep Agile delivery experience; proficient with JIRA, Confluence, SQL, and process modelling.
- Solid project delivery fundamentals: planning, tracking, risk management, change management.
- Effective in cross-team collaboration; able to self-manage and juggle competing priorities.
Desirable
- Advanced requirements analysis; data analytics for insights.
- Expertise in iteration management at scale and enterprise change/transformation.
- Experience with large, complex programs and high-stakes stakeholder environments.
Additional Information
Perks and benefits
At SEEK we offer:
- Annual Performance Bonus Plan
- Support of flexible working, including a mix of office and work from home days depending on your role.
- Free kick-start breakfast every morning and fresh fruit available all day in our offices
- Casual dress – every day
At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.
We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.
Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.
For this role, only those with eligible right to work will be considered.
SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.