Senior Business Analyst - Counterpart

At Counterpart Health, we are transforming healthcare and improving patient care with our innovative primary care tool, Counterpart Assistant. By supporting Primary Care Physicians (PCPs), we are able to deliver improved outcomes to our patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions.  

We are seeking a high-impact Sr. Business Analyst to join our Provider Success team. This role will focus on taking raw data and serving as a translator to transform that data into knowledge, information, and actionable insights.

You will serve as a strategic extension of our Practice Success Leadership and external facing teams, building the foundational reporting infrastructure needed to scale our operations. Collaborating closely with the Analytics team, you will not just manage numbers - you will tell the story of Counterpart’s value to clients, leadership, and cross-functional peers.  This position will report directly to the VP, Operations and serve as strategic analytic partner to building operational and performance reporting.  

As a Business Analyst, you will:

• Data Translation & Storytelling: Bridge the gap between technical data and business value; collaborate closely with the Analytics team to translate complex datasets into clear, cohesive narratives and high-quality presentations for various stakeholders.
• Reporting Infrastructure: Design and build the reporting frameworks necessary to capture critical metrics and extend the capabilities of the Account Management team.
• Performance Management: Support the development and maintenance of a performance management system to track and drive team and provider success.
• Stakeholder Engagement: Create compelling slide decks and data visualizations that focus on boosting provider engagement and performance. 
• Strategic Support: Act as a thought partner to the Provider Engagement leadership, identifying trends and opportunities to improve provider adoption and delight.

Success in this role looks like:

• The first 90 days: You have integrated into the team, understood the current reporting gaps, and drafted your first high-quality presentations for stakeholders.
• The first 6 months: You have established a repeatable reporting rhythm and launched a functional performance management system that Account Managers use daily.
• The future: Act as a thought partner to the Provider Engagement leadership, identifying trends and opportunities to improve provider adoption and delight.

You should get in touch if:

• You have:  5-8 years experience in an analytic role in the health care ecosystem.  Experience with provider engagement, health plan data, and or Medicare is preferred.  Experience in consulting and data presentation to executive level audiences.  
• You are a Data Miner: You have a proven ability to identify meaningful patterns within expansive, multi-source data environments, with a track record of distilling high-volume data sets into the critical trends that influence market-moving decisions.
• You are a Data Translator: You have a proven ability to bridge the gap between technical data sets and business-level insights, with a proven track record of extracting the "why" behind the numbers.
• You are a Master Storyteller: You excel at creating slide decks and presentations that tell a clear, cohesive story for diverse audiences.
• You are a Systems Builder: You have experience building reporting infrastructure from the ground up to support performance management.
• You have High Business Acumen: You preferably hold an MBA and can connect data back to strategic OKRs and unit economics.
• You Thrive in Ambiguity: You are comfortable in a fast-paced environment and have a "can-do" attitude to help a startup scale within an established company. You take on a proactive, "no ego" approach to problem-solving and a commitment to transparency.

Benefits Overview: 

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. 
• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents
• And much more!

About Counterpart Health: In 2018, Clover Health set out to do something unprecedented: build a clinically intuitive, AI-enabled solution that fits within physicians' workflows to help support the earlier diagnosis and management of chronic conditions.

Years later, that vision is a reality, with thousands of practitioners using Counterpart Assistant during patient visits to improve disease management, reduce medical expenses, and drive success in value-based care.

With an exceptional team of value-based care and technology experts, Counterpart Health is driving value-based care at the speed of software.

Counterpart Health is a subsidiary of Clover Health. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

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Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

A reasonable estimate of the base salary range for this role is $130k to $160k. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, location, certifications, etc.