Senior Business Analyst, NAM Program Delivery
Overall Purpose and Objective of Position:
This position works within a larger Project Team focusing on replacing and enhancing business-critical systems and primary business processes. This position collaborates heavily with business stakeholders, IT teams, and technology partners to understand, document, validate, test, and train on business process transformation as well as build functional requirements in support of custom software development for a global merchandiser and processor of agricultural goods.
Primary Responsibilities/Essential Functions:
- Researches, identifies, and documents current business process functions (AS IS) and partners with business stakeholders to facilitate improvement and transformation of business processes (TO BE) with an end goal of implementing a modern software platform supporting key business processes
- Partners with business unit personnel at multiple locations to understand business needs and translate those needs into detailed business process documentation, serving as a baseline for the creation of functional requirements for software development
- Collaborates closely with IT teams and technology partners to refine and validate functional requirements, and transition them into technical requirements for software development
- Documents, in partnership with business stakeholders, acceptance criteria and test cases for each requirement
- Tests the delivered developments to ensure each requirement aligns with the requested capabilities and successfully passes the acceptance criteria or provides feedback on why the tests failed
- Creates regression testing documentation and shares system processes with QA teams to enable development of automated regression tests
- Gains a robust understanding of company business concepts and processes to support efficient development of functional and system requirements
- Builds, organizes, and maintains logical linking of functional requirements as mapped to business processes
- Sets up systems with proper master data and configurations to enable system capabilities as needed to run the business
- Collaborates with business process teams to translate developed functionality into real-world application through training and documentation
- Demonstrates how new functionality works to a global audience, soliciting feedback and incorporating feedback into future demos and closing any open points raised
- Facilitates user acceptance testing, documenting the findings and creating new requirements and/or bugs based on the findings
- Assist technical teams with data migration activities from legacy systems to target systems
- Supports change management activities to ensure a proper transition from building solutions to running solutions ensuring a smooth transition for our end users and over to our Live Markets DT&A team
- Analyzes and troubleshoots system issues to determine the root cause and provide input into the solution to address the issue
- Supports and coaches junior Business Analysts
Additional Responsibilities:
- As with all other roles within the IT team, the emphasis is strongly on tackling any tasks needed to drive progress and successful outcomes, rather than artificial task silos by role or title. As a result, other various duties and responsibilities may be assigned on an ad hoc basis across projects and other team activities.
Qualifications
Education/Professional Certifications/Licenses
- Bachelor’s degree or higher from an accredited 4-year college or university, and preferably a master’s degree in business or computer science.
Experience
Basic qualifications:
- 5+ (plus) years of strong operational experience in financial or trading systems and a successful history of project plan completion
- Experience analyzing, implementing and supporting enterprise reporting architectures and related technologies
- Experience in participating in cross-functional project teams environment; ability to perform in various roles from individual contributor to a leadership role; ability to contribute to planning, organization and managing of project teams using a structured delivery methodology
- Experience establishing and maintaining effective working relationships with other business organizations; successful experience in working with diverse groups of people in a problem-solving environment
Preferred qualifications:
- Experience with functional and technical aspects of major enterprise business systems and related technologies
Knowledge/Skills/Abilities (including any physical demands)
Basic qualifications:
- Works effectively in a multicultural project team with stakeholders around the globe, and manages multiple concurrent requirements and development streams
- Understanding of capabilities, features and limitations of system development tools
- Thorough understanding of planning, analysis and testing techniques required to support such systems
- Extensive knowledge/ experience in functional business areas, such as finance, accounting, information technology and trading operations
- Ability to act in a consultative role to understand functional business processes, related information technology needs and to develop solutions and delivery proposals
- Ability to effectively manage multiple assignments and priorities
- History of applying varied approaches to solve complex business support challenges of significance to the organization
- Advanced knowledge of standard business tools such as MS Office Suite (Word, Excel, etc.)
- Excellent verbal and written communication skills
- Familiarity with Agile project methodologies
Additional Information
Working Conditions
- Typical climate-controlled office environment. Extensions of regular working hours are occasionally necessary to complete time sensitive projects, attend training or to respond to emergencies. Spends long periods of time working on a computer screen. Occasional travel may be required.
Decision Making/Accountability
- May assist with the following: Analysis of back-office business systems and integration processes; documents operational specifications requirements; translates business process into computer system requirements; reviews systems and makes recommendations for customization based on knowledge of relevant business processes; applies thorough understanding of the software development life cycle; efficient implementations of system enhancements that meet user requirements and project deadlines; recommends procedural changes to operational personnel and management as deemed necessary.
What We Offer
We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.
- Comprehensive benefits program including medical, dental and vision care coverage, flexible spending account plans, employee assistance program, life insurance and disability coverage
- 401k with Company Match
- Family Friendly Benefits including childbirth and parental leave, fertility and family building benefits
- Paid Time Off (PTO) and Paid Holidays
- Flexible work available (not applicable to all roles)
Diversity & Inclusion
LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion.
LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.
Equal employment opportunity (EEO)
Louis Dreyfus Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Sustainability
Sustainable value is at the heart of our purpose as a company.
We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us