Senior Consultant - Qbyte Business Applications - Energy and Resources

Join us on the IFS Energy and Resources team! We are looking for a Senior Consultant - Business Applications to join the team in Calgary.  In this role, you will help with issue resolution by working closely with IFS clients working with Qbyte Metrix. You will work in conjunction with additional IFS teams to deliver and facilitate excellent customer service. 

This position will be hybrid with occasional time in the office.

Your responsibilities will include: 

• Support day to day customer issues, provide resolutions, and escalate as necessary.
• Analysis of complex issues and triaging issues to provide detailed problem descriptions for coordinating with development.
• Understand the importance of customer relations and support processes.
• Work with various team members to resolve the issues reported.
• Take initiative to provide value added services to our customers such as data cleanup and training on processes.
• Perform software testing of product releases and patches.
• Will attend or participate in on-site Customer meetings.
• Will attend and occasionally presents in Customer User Group meetings/presentations.

Qualifications

• ​​​​​Experience with IFS software, specifically Qbyte Metrix, is required.
• Minimum of 5 years of Oil and Gas industry experience specifically in production accounting is required.
• Bachelor’s degree or equivalent relevant work experience

Skills: 

• Ability to learn and use business application software quickly.
• Positive attitude, high performer, and team player.
• Strong interpersonal and customer management skills.
• Strong Analytical skills.
• Problem resolution.
• Ability to work in a fast-paced environment with changing deadlines and priorities.
• Strong written and verbal communication skills.
• Strong Microsoft Office skills (i.e. Word, Excel, PowerPoint, etc.).

Additional Information

What We’re Offering

• Salary Range: $80,000 to $95,000 CAD annually + bonus
• Flexible paid time off, including sick and holiday
•  Medical, dental, & vision insurance
•  RRSP with Company contribution
•  Flexible spending accounts
•  Life insurance and disability benefits
•  Tuition assistance
•  Community involvement and volunteering events

Use of Artificial Intelligence in Recruitment

As part of our recruitment process, we may use automated tools, including artificial intelligence, to help screen and assess applications based on job‑related criteria such as skills, experience, and qualifications.

These tools do not make hiring decisions. All employment decisions are reviewed and made by members of our hiring team.

This position is for an existing vacancy.

M/F/Disabled/Vet VEVRAA Federal Contractor.  We are a Drug-Free Workplace. Interested candidates should apply at: www.ifs.com/about/careers-at-ifs

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.