Executive Director, Medical Group Operations
$190k - $230k USD
Akido builds AI-powered doctors. Akido is the first AI-native care provider, combining cutting-edge technology with a nationwide medical network to address America’s physician shortage and make exceptional healthcare universal. Its AI empowers doctors to deliver faster, more accurate, and more compassionate care.
Serving 500K+ patients across California, Rhode Island, and New York, Akido offers primary and specialty care in 26 specialties—from serving unhoused communities in Los Angeles to ride-share drivers in New York.
Founded in 2015 (YC W15), Akido is expanding its risk-bearing care models and scaling ScopeAI, its breakthrough clinical AI platform. Read more about Akido’s $60M Series B. More info at Akidolabs.com.
The Opportunity
As the Executive Director, you will hold full P&L responsibility for a 70-provider, multi-specialty group serving patients across 15 clinics in the Pomona Valley region. In close partnership with a Regional Medical Director, you’ll drive physician alignment, lead the adoption of cutting-edge AI-powered care delivery technologies, and ensure operational excellence across all managed care functions.
What You’ll Do
- Serve as the operational lead for the Pomona Valley region, working alongside the Regional Medical Director to deliver integrated clinical and operational performance
- Lead adoption of our the Akido Chart EMR and Scope AI feature set, ensuring physicians and staff can realize its benefits in everyday workflows
- Drive regional financial reporting and performance accountability, owning KPIs and monthly scorecards
- Own relationships with contracted health plans and delegated entities, acting as the primary point of contact for day-to-day operations and escalations
- Ensure provider operations meet health plan specifications and standards, especially as we prepare for risk-based contracting
- Develop and continuously improve policies, SOPs, and workflows across managed care functions—including UM, QM, claims, and eligibility
- Manage vendor relationships supporting managed care, holding partners accountable for performance and results
- Develop a team culture that fosters passion for making a difference in the communities we serve, promotes innovation and teamwork, and builds high performance and accountability.
- Collaborate with operations architects to redesign workflows for efficiency, automation, and scale
- Help shape and refine the regional manager playbook as the pilot leader of this new organizational model
What You Have
- 10+ years of experience in medical group operations, ideally in Southern California
- Proven success in managed care environments, including P&L ownership or deep familiarity with risk-based contracting
- Strong understanding of delegated operations across UM, QM, claims, and eligibility
- Experience working with or leading global operations teams supporting care delivery and administrative functions
- Familiarity with EMR transitions and digital adoption, especially in outpatient or value-based care contexts
- Strong relationship management skills and the ability to navigate complex payer/provider ecosystems
- Preferred: experience using or managing operations in EZCAP
Compensation $190,000-$230,000 annually
Salary range
$210,000—$240,000 USD
Akido Labs, Inc. is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.