Senior Finance & Warranty Manager
Dutton Financial Services is a proud subsidiary of Dutton Automotive, which specialises in delivering innovative and competitive financing solutions designed to fulfill customers' automotive aspirations. A dedicated team of professionals who possess extensive expertise in both the automotive and finance sectors, ensuring to provide exceptional service aligned with their clients’ needs.
An exciting opportunity has now become available within Dutton One Victoria sites. We are in search of a highly motivated Senior Finance and Warranty Manager who is passionate about serving our customers and enhancing their experience with us.
This is a pivotal senior role with three direct reports. Working closely with the Site Manager, you will engage customers at the point of sale, guiding them through vehicle and asset upgrades or refinancing solutions. You will be responsible for the training, development, and performance of your direct reports, while overseeing finance and warranty operations across Dutton One Victoria sites.
In partnership with the Dutton One sales team, you will contribute to strong commercial outcomes while helping to elevate the Dutton Financial Services brand. The ideal candidate brings a strong background in automotive finance or brokerage, proven sales capability, and a genuine commitment to delivering an exceptional customer experience.
We are seeking someone with a keen eye for opportunities to upsell and cross-sell our diverse range of products, ensuring that our customers receive the best financial solutions tailored to their individual needs. In this role you will have access to 60 different finance lenders, enabling you to tailor competitive financing solutions to meet a wide range of customer needs. In addition, you will have the opportunity to sell Presidian Warranty products.
Join us in this dynamic role where your expertise will make a meaningful impact, helping our customers drive their dreams forward.
Qualifications
- Excellent communication and interpersonal skills and the ability to build rapport with customers, both over the phone and face-to-face is a MUST.
- Knowledge of multiple panels of lenders and products to identify the best outcome for our customers’ needs.
- Strong organisational skills and time management skills.
- High attention to detail, with the ability to work autonomously.
- Willingness to learn and think outside the square.
- A strong adherence to all compliance measures.
- Enthusiastic, motivated and a positive mindset.
- Demonstrate clear and professional communication and interpersonal skills.
Additional Information
The Perks
- Access to fully funded Employee Assistance Program.
- Celebration birthday day off as paid leave.
- Be part of Australia’s most exciting dealer group and have access to the best stock from around the nation.
- Plenty of autonomy and opportunity to grow.
- Competitive remuneration package with regular incentives throughout the year
- Lucrative and uncapped earning potential.
- Fun and inclusive staff events and celebrations.