Senior Full Stack Engineer

Hi Auto is the most trustworthy AI order taker for drive-thrus. Built for scale.

Hi Auto is a reliable AI order taker for drive-thrus, purpose-built for high-volume QSRs. It helps brands consistently deliver faster, error-free service with over 93% order completion and 96% accuracy, at scale.

With full control over scripts, upsells, and voice, brands can fine-tune drive-thru operational performance across all locations. At the same time, franchisees get the flexibility to adjust menus, LTOs, and regional offers. And with a built-in labor optimization process, Hi Auto reduces employee stress and turnover, saving hours of labor each day and improving the guest experience.

Growing quickly, Hi Auto has the largest number of voice AI drive-thru restaurant deployments, competing directly with both big tech and restaurant tech players. 

We are seeking an experienced Senior Full-Stack Engineer to join our dev department. Our backend is developed all in Python running in the cloud over k8s. It's not a typical backend interacting with a UI frontend, handling audio streams in real-time. Our systems integrate with a large number of third party services. Because of the myriad of challenges and the fast pace of a startup, each team member gets to experience a lot of professional growth and ownership. 

About the role:

In this role, you will:

• Integrate with new POS systems and digital menu boards
• Build data pipelines to process restaurant menus
• Support existing integrations and pipelines
• Debug and solve a large set of complex and diverse customer issues
• Lead communication with integration partners to deliver the integrations
• Estimate, plan and deliver the integration projects
• Create documentation for integrations

Qualifications:

• 5+ years experience in Python and JavaScript
• Strong backend development and software architecture skills
• Experience in developing and deploying multiple projects used in production
• Proficient with Async IO
• Experience with React, Redux (RTK), CSS modules
• Experience with CI/CD, Clouds (AWS/GCP/Azure), Linux, Docker, Kubernetes, 3rd Party API integrations
• Experience with Data Pipelines, ETL
• Prior experience working in startups
• BSc in Software Development or equivalent industry experience
• 1+ years of experience in technical leadership

Bonus:

• Knowledge of concurrency

Qualities We're Looking For:

• Resilience – being able to balance planned work with real-time issues in a fast-paced, high-pressure environment
• Strong communication skills – in both written and verbal communication, with the ability to produce crisp and clear documentation
• Star performer
• Strong ownership and independence
• Team player
• Fast