Senior Global Payroll Specialist

We’re looking for a Senior Global Payroll Specialist to help lead payroll processing across multiple regions. In this advanced specialist role, you will execute complex payroll functions, ensure compliance, and drive the development of comprehensive payroll standards and audit frameworks to strengthen operational consistency. You’ll be working remotely, this role reports to the Manager, Global Payroll.

This role is open to remote-applicants in Canada and USA (in Provinces/States where we can hire legally)

This is a temporary role from April 2026 to March 2027.

WHAT YOU’LL DO:

• End-to-end payroll processing across multiple regions, ensuring accuracy, timeliness, and adherence to regulatory requirements
• Develop, refine, and maintain comprehensive payroll process guides, SOPs, and audit checklists to standardize workflows and support team efficiency
• Identify operational gaps, recommend enhancements, and implement process improvements to streamline payroll workflows and elevate team efficiency
• Collaborate with payroll vendors and external partners to ensure seamless payroll processing and regulatory compliance
• Serve as a senior resource to payroll specialists, providing expert guidance, addressing complex inquiries, and delivering training on updated processes and documentation
• Cultivates a learning environment where payroll specialists are encouraged to share insights, solve problems collectively, and elevate team performance 

WHAT YOU’LL NEED:

• 4+ years of experience in payroll processing, preferably in a global or multi-regional environment 
• Canadian Payroll Association PCP certification preferred 
• Experience in payroll software and systems (e.g., Workday, ADP, Dayforce) 
• Experience with Workday including payroll processing module 
• Proficiency in Excel, data analysis, and payroll reporting, with a focus on identifying discrepancies and recommending corrective actions 
• Demonstrated ability to develop and maintain comprehensive payroll documentation, SOPs, and audit checklists to drive consistency and support team operations 
• Strong problem-solving capabilities, with a proactive approach to identifying process gaps and implementing solutions
• Meticulous attention to detail, ensuring data integrity and accuracy in all payroll functions 
• Experience in providing training and guidance to payroll specialists to elevate team capabilities and maintain process alignment. 
• Accountability: holds self and others accountable to meet commitments
• Customer Focus: demonstrates a desire to proactively help and serve internal/external customers to meet their needs
• Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing team needs over individual needs
• Process/Project Management: skilled at figuring out and managing the processes and timelines necessary to get work accomplished
• Problem Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems
• Self Development: is personally committed to, and actively works to continuously improve
• Takes Initiative: takes initiative in their role to help the team reach its objectives; proactively identifying opportunities and challenges to work on
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding

WHO YOU ARE:

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked. 
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t. 
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity. 
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information. 
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result. 
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively. 
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals. 
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best  work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-Remote