Senior HCM Systems Specialist (Workday)
- Understand and maintain the overall P&C technology eco-system in partnership with the Finance and Technology teams, as well as the various third-party vendors (including the Application Management Services provider)
- Serve as a strong consultative partner with the P&C function and with business stakeholders, to continuously improve service delivery, including facilitation and requirements gathering while serving as a subject matter expert on Workday’s capabilities
- Apply strong Workday functional design and configuration capabilities. Strong configuration capability in modules like Absence, Core HCM, Performance, Compensation and Advanced Compensation
- Fully participate in all areas of prioritising, delivery, including the application of the continuous improvement framework to the existing business processes
- Effective problem solving and managing defect resolutions, triaging and escalations – providing day-to-day support and administration of the system
- Develop and lead policy/ process training, promote continuous learning and knowledge sharing within the team and stakeholders and assist in testing integrations and security features.
- Identify opportunities to automate, standardise and simplify P&C processes using systems, workflows and AI
Qualifications
- Experience of ideally 5+ years in configuring Workday to business requirements. Ideally experience in Absence, Core, Talent and Compensation is desired
- Evaluation of new releases and functionality for optimisation opportunities, configure and implement business process changes in Workday
- Strong attention to detail and planning capability, with ability to manage competing priorities, deadlines and coordinate with a variety of stakeholders
- Ability to facilitate and gather business requirements, user needs and translate them into pragmatic digital solutions
- Effective interpersonal and influencing skills, including demonstrated experience in relationship building and collaborating with stakeholders across geographies.
- Exceptional written and verbal communication skills that can be adapted to range of business scenarios, with ability to communicate with impact.
- Strong understanding of the end-to-end employee lifecycle processes
Other Qualifications, Skills and Experience
- Apply design thinking and journey mapping as part of the overall solution with technology as a key enabler
- Proactive self-starting approach with strong ownership
- Strong problem solving, troubleshooting and analytical skills
- Project Management experience, including Agile
- Data Governance and Data Management frameworks
- Experience using Trello, JIRA, Confluence, Miro and Slack