Senior IT Operations Specialist

Waabi, founded by AI visionary Raquel Urtasun, is the leader in Physical AI. With a world-class team, we're unlocking the next era of autonomous transportation with technology that's powering commercial autonomous trucks and robotaxis. Waabi is backed by and partners with world leaders in AI, automotive, logistics, and deep tech.

With offices in Toronto, San Francisco, Dallas, and Pittsburgh, Waabi is growing quickly and looking for diverse, innovative and collaborative candidates who want to impact the world in a positive way. To learn more visit: www.waabi.ai

- Lead IT Operations at Waabi, fostering a collaborative and high-performing environment.

- Develop, implement, and enforce IT policies, standards, and best practices across all sites, ensuring compliance with company security standards and industry regulations.

- Design, implement, and manage site disaster recovery plans, ensuring business continuity and data integrity.

- Oversee the procurement, deployment, and lifecycle management of a diverse fleet of IT equipment, including laptops, high-performance workstations, and specialized computing infrastructure.

- Manage vendor relationships, IT-related budgets, expenses, and assets

- Strategically manage and optimize the service desk workflow, ensuring efficient resolution of tickets received via JIRA, email, instant messaging, and verbal requests.

- Design, configure, and maintain a high-throughput, on-premise network infrastructure.

- Collaborate closely with Engineering and Research teams to ensure seamless integration, security, and optimal performance of systems and networks supporting our AI development.

- Drive continuous improvement initiatives for IT processes and systems, leveraging automation and innovative solutions.

- Create and maintain a productive and secure working environment for staff, upholding company security standards and industry best practices.

- Lead the selection, implementation, and management of SaaS applications at scale (e.g., Google Workspace, Slack), ensuring their efficient and secure operation.

- Develop and implement robust configuration management strategies using tools such as Ansible, Puppet, or Chef.

- 6+ years of relevant experience

- Establishing and automating IT processes

- Managing SaaS applications at scale (e.g., Google Workspace, Slack)

- Linux system administration

- Managing office network infrastructure (Firewalls, Switches, AP’s etc)

- Familiarity with configuration management tools (e.g., Ansible, Terraform, Puppet, Chef)

- Shell scripting

- This role may involve physical activities such as lifting and moving material up to 50 pounds, bending, stretching, reaching, frequent walking, and ascending/descending ladders and stairs, all within reasonable accommodation.

- Experience working in startups.

- Passionate about self-driving technologies, solving hard problems, and creating innovative solutions.

The Canada salary range for this role is: $100,000 - $150,000 CAD in addition to competitive perks & benefits. Waabi Canada Inc.'s yearly salary ranges are determined based on several factors in accordance with the Company’s compensation practices. The salary base range is reflective of the minimum and maximum target for new hire salaries for the position across all Canada locations. Note: The Company may provide additional compensation for employees in this role, including discretionary equity incentive awards and discretionary annual performance bonus.

- Competitive compensation and equity awards.

- Health and Wellness benefits encompassing Medical, Dental and Vision coverage (for full-time employees only).

- Unlimited Vacation.

- Flexible hours and Work from Home support.

- Daily drinks, snacks and catered meals (when in office).

- Regularly scheduled team building activities and social events both on-site, off-site & virtually.

- As we grow, this list continues to evolve! 

Waabi is a technology start-up building technologies to transform the way the world moves. Join our talented team to be a part of the future and to make an impact!

Waabi is an equal opportunity employer. We celebrate diversity and are committed to creating a supportive, inclusive, and accessible workplace for all our employees. We seek applicants of all backgrounds and identities, across race, color, ethnicity, national origin or ancestry, age, citizenship, religion, sex, sexual orientation, gender identity or expression, military or veteran status, marital status, pregnancy or parental status, caregiver status, disability, or any other characteristic protected by law. We make workplace accommodations for qualified individuals with disabilities as required by applicable law. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know.