Senior IT Systems Engineer

About the Senior IT Systems Engineer at Headspace:

The Senior IT Systems Engineer will be a pivotal member of our Corporate IT team. This team is dedicated to architecting, implementing, and supporting the core infrastructure that powers Headspace's global workforce. We're incredibly excited about this opportunity because it offers a proactive technologist the chance to have a direct and significant impact on the productivity and security of a modern organization.

What you will do:

• Manage and support SaaS and cloud infrastructure (Google Workspace, Okta, Jamf, Intune, Zoom, Atlassian, etc.)
• Design and implement identity & access management (IAM), endpoint management, and mobile device management (MDM) policies
• Own configuration and maintenance of endpoint security tools and compliance systems
• Tier 3 escalation point, resolving complex technical issues related to systems, networks, and SaaS tools.
• Collaborate with Security and GRC teams to implement compliance controls (aligned to NIST, HITRUST, and corporate policies).
• Manage Meraki networking infrastructure including switches, access points, and VPNs.
• Manage the lifecycle and automation of key IT services, including device provisioning, software deployment, patching, and asset management.
• Partner with stakeholders on integrations between systems and critical SaaS platforms.
• Provide infrastructure support for AV/meeting room systems and lead improvements to collaboration technology.

What you will bring:

Required Skills:

• At least 6+ years of progressive experience in Information Technology, including 3+ years in a systems engineering or infrastructure-focused role
• Hands-on experience administering Google Workspace, including user and group management, security configurations, and troubleshooting
• Experience with modern device management and endpoint platforms such as Jamf and/or Microsoft Intune
• Experience working with identity and access management solutions, with a strong preference for Okta
• Working knowledge of networking fundamentals, including Transmission Control Protocol / Internet Protocol, Domain Name System, Dynamic Host Configuration Protocol, and virtual private networks
  Strong written and verbal communication skills, with the ability to collaborate effectively across technical and non-technical teams

Preferred Skills:

• Experience supporting a high-growth, distributed, or remote-first technology organization
• Exposure to security and compliance frameworks such as National Institute of Standards and Technology, Health Information Trust Alliance, or System and Organization Controls Type Two
• Scripting or automation experience using tools such as PowerShell, Bash, Google Apps Manager, or Python
• Relevant certifications, such as Jamf, Okta, Google Workspace Administrator, or Security+, are a plus

This is a hybrid role located in our San Francisco office, working 3 days per week from the office. 

Pay & Benefits:

The anticipated new hire base salary range for this full-time position is $126,500 - $158,700 + equity + benefits. 

Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. 
Your recruiter will provide more details on the specific salary range for your location during the hiring process.

At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. 

About Headspace

Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it.

At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come.

Why You’ll Love Working Here:

• A mission that matters—with impact you can see and feel
• A culture that’s collaborative, inclusive, and grounded in our values
• The chance to shape what mental health care looks like next
• Competitive pay and benefits that support your whole self

How we feel about Diversity, Equity, Inclusion and Belonging:

Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. 

As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. 

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process.

Headspace participates in the E-Verify Program.

Privacy Statement

All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship.  

As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. 

Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm.

For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice