Senior Legal Operations Co-ordinator

Job Title: Senior Legal Operations Coordinator

Ready to take your career to the next level?

We’re one of the UK’s most forward-thinking law firms, built on a foundation of innovation, collaboration, and ambition. Join us, and let’s shape the future together.

* We are in a period of exclusive direct sourcing for this role and are not currently accepting applications from recruitment agencies.

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The role in 60 seconds

• Role: Senior Legal Operations Coordinator
• Team: MLS - Legal Operations
• Location: Taunton
• Working Pattern: Full time
• Why this role matters: This role ensures consistent, high‑quality legal process delivery while driving operational excellence and enabling our teams to perform at their best.

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What you’ll do

• Maintain oversight of process performance against SLAs.
• Own the end-to-end process for specified matter areas (e.g. particular service lines or tranches of work), supporting colleagues and liaising with clients/legal units as appropriate.
• Help the team meet targets and increase fee income through consistent, high-quality process delivery.
• Assist with recruitment of junior team members and support onboarding.
• Contribute to training and development, sharing best practices and uplifting capability across the team.
• Champion continuous improvement, using data and feedback loops to drive efficiencies.
• Oversee internal auditing for quality control and compliance.
• Produce and maintain KPI reporting for the senior team, ensuring clarity and actionability.
• Own key solutions and platforms (e.g., administrator search tools, LMS).
• Support lender panel administration and panel renewals.
• Coordinate and oversee small to medium-sized projects and operational changes - such as deploying new service lines or process enhancements.

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What we’re looking for

• Exceptional communication skills - clear, concise, confident - able to build strong stakeholder relationships and drive performance.
• Strong systems and data capability - comfortable producing KPI reports, tracking key dates and tasks, and using law firm systems to manage process.
• Excellent IT skills, including advanced Excel and a working understanding of legal operations/firm systems.
• Outstanding attention to detail, with a methodical approach and pride in the content and presentation of your work.
• A collaborative mindset, working effectively across teams and practice areas, with an appreciation for how support functions enable business success.
• Forward-thinking, change-positive approach, embracing learning loops and continuous improvement; you exemplify a growth mindset.
• Commitment to quality standards, with proven experience in maintaining and elevating those standards - especially with junior team members.
• Commitment to ongoing professional and personal development.

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Join a seriously ambitious firm

At Foot Anstey, we’re committed to making a difference for our people, our clients, and society. Here’s what makes us stand out:

• An ambitious growth strategy that opens up opportunities for our people to make their mark.
• A client base that spans household names, thriving startups, and ambitious enterprises.
• A culture built on our values of being refreshingly human, entrepreneurial, inclusive and collaborative.
• A strong focus on being a responsible business with a commitment to sustainability and giving back to our communities.
• Comprehensive professional development and training – whatever your role and level we have training that will support you to achieve your goals.

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Progressive benefits tailored to you

We believe our people are our greatest asset. That’s why we offer a comprehensive benefits package designed to support your professional growth and personal wellbeing, including:

• Competitive salary and performance-linked bonus.
• Enhanced parental leave policies.
• Private healthcare and wellbeing initiatives (e.g., mental health support, gym memberships).
• An open, flexible working environment.
• Find out more about our benefits and work environment here

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Ready to apply?

• Hit the "Apply Now" button.
  • Send us your CV and a quick note on why this role is perfect for you.
  • Our team will review your application and be in touch, whatever the outcome.
• Invited for interview?
  • With a straightforward process typically involving two interviews, our talent acquisition team will guide you through every step, ensuring you feel confident and prepared to show us what you can do.
  • We’re here to support your individual needs. If you require any adaptations or adjustments, we’re more than happy to accommodate these. Before your interview, we’ll contact you to discuss the themes we’ll cover and answer any questions you might have.
  • If you’d like to visit our offices prior to your interview or would like help testing your kit for your virtual interview, just let us know.

Let’s make your next career move the start of something extraordinary.