Senior Manager, Consultant Relations

About the Senior Manager, Consultant Relations  at Headspace 

This is an exciting career opportunity at a dynamic growth-stage startup. In this role, you will be motivated to transform mental healthcare to improve the health and happiness of the world by engaging and educating health benefits consultants about our solutions.

As a Senior Manager of Consultant Relations, you will be a leader and champion for Headspace with National and Regional benefits consultants. You will be responsible for identifying, developing and maintaining relationship opportunities with health benefits consultants in an effort to increase the visibility of Headspace and ultimately leading to more consultant generated sales opportunities. You’ll work closely with Sales, Client Success, Marketing as well as other internal stakeholders to assist in delivering an engaging and effective message in the market.  

Additionally, as a Manager you will develop, implement and oversee the growth and retention strategies of the department and manage the team of CRMs under your purview. This includes setting clear priorities, coaching the team on influence and deal activation strategies, holding the team accountable to measurable outcomes, and ensuring consistent execution quality across firms and regions.

What you will do:

• Own and deliver against a defined consultant-influenced pipeline target, partnering closely with Sales to ensure adequate pipeline coverage, deal activation, and progression through the funnel.
• Heighten awareness and increase visibility of Headspace with SMEs, Innovation Leaders with high-value Partners (Willis Towers Watson, Mercer, AON, Lockton, etc.) through virtual and onsite meetings and events.
• Establish and maintain a disciplined engagement cadence with priority consulting firms, including executive meetings, quarterly business reviews, joint account planning, and signature events.
• Track, analyze, and report consultant-influenced pipeline performance, including sourced and influenced opportunities, and regularly communicate progress, risks, and mitigation plans to senior leadership.
• Build and manage a consultant relations operating rhythm, including annual planning, quarterly priorities, and monthly execution tracking across activities, events, and deal support.
• Build understanding about our solutions and capabilities, and expand the broader conversion around mental health strategies with key innovation leaders in the benefits consultant/broker space. 
• Lead, coach, and performance-manage a team of Consultant Relations Managers, including goal setting, prioritization, development planning, and regular feedback tied to pipeline impact and execution quality.
• Allocate team resources across consulting firms based on strategic importance and revenue potential, adjusting coverage as business priorities evolve.
• Develop growth strategies and execution plans that drive consultant-influenced pipeline growth, activate joint pursuits, and deliver high-quality revenue opportunities to the sales team.
• Execute on various marketing campaigns that generate demand and awareness. 
• Collaborate with Cross-Functional Leaders from internal teams including Sales, Product, Marketing, Client Success and Operations to execute against OKRs. 
• Develop and negotiate Partnerships with National Consulting Houses and Preferred Vendor Status Agreements. 

What you will bring:

Required Skills:

• 7+ years of experience in the employer healthcare benefit consultant/broker space and at least 1 year of recent management responsibilities.
• Demonstrated ability to manage and develop high-performing teams, including setting goals, prioritizing work, and driving accountability to outcomes.
• Experience in channel, consulting strategy or business development.
• Good track record of sourcing, developing and maintaining partner relationships.
• Strong interpersonal and relationship skill-building skills, polished communications and proven track record of success with strategic account management.
• Possesses a deep understanding of the health/benefits landscape.
• Self-starter, reliable team player with the ability to deliver quality projects on time.
• Ability to thrive in a fast past and every changing environment and can successfully manage multiple projects with a sense of urgency.
• Working closely with sales to create down-funnel opportunities.
• Ability to travel 25%-30% of the time.

Preferred Skills:

• Experience managing a team, creating strategy and delivering results.
• Past experience working as a consultant relations manager at a digital health organization and/or carrier and/or as an employee benefit consultant.
• Experience building and executing against a regional strategy
• Knowledge of Salesforce

Location:

We are currently hiring this role remotely in the US and Hybrid for San Francisco (SF). Candidates must permanently reside in the US full-time.
For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. 

Pay & Benefits:

The anticipated new hire base salary range for this full-time position is $124,000-$175,000 + variable compensation + equity + benefits. 

Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. 
Your recruiter will provide more details on the specific salary range for your location during the hiring process.

At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. 

About Headspace

Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it.

At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come.

Why You’ll Love Working Here:

• A mission that matters—with impact you can see and feel
• A culture that’s collaborative, inclusive, and grounded in our values
• The chance to shape what mental health care looks like next
• Competitive pay and benefits that support your whole self

How we feel about Diversity, Equity, Inclusion and Belonging:

Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. 

As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. 

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process.

Headspace participates in the E-Verify Program.

Privacy Statement

All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship.  

As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. 

Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm.

For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice