Senior Manager, Growth Marketing, Retention
About Strava
Strava is the app for active people. With over 180 million athletes in more than 185 countries, it’s more than tracking workouts—it’s where people make progress together, from new habits to new personal bests. No matter your sport or how you track it, Strava’s got you covered. Find your crew, crush your goals, and make every effort count. Start your journey with Strava today.
Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward.
About This Role
We’re looking for an experienced Retention Marketer (and people manager!) to join our Growth Marketing team and drive user activation, engagement, and retention. In this role, you’ll craft personalized campaigns, translate data and user insights into action, and collaborate across Product, Marketing, and Design to build and scale high-impact experiments. You’ll lead a high performing team to hit their business goals AND professional goals. Your work will shape how athletes experience Strava, ensuring they stay engaged and motivated on their fitness journey.
We follow a flexible hybrid model that generally translates to more than half your time on-site in our San Francisco office— three days per week.
What You'll Do
Own a key business area: Oversee and be a key driver of our free product retention strategy, developing a roadmap and learning agenda toward a clearly defined goal.
Lead a high performing team: Manage at least two direct reports, coaching them toward their professional development goals while optimizing their workload to prioritize for impact.
Collaborate with cross-functional teams: As a data-driven growth marketer, you excel at working closely with Product, Engineering, Design, and Marketing teams to improve email, push and in-app touch points for incremental impact and insights.
Build and launch personalized campaigns: One size fits all does not work for Strava’s diverse user base. You’ll be tasked with understanding top user segments and use cases, delivering focused messaging to the right user at the right time
Consistently measure and report performance & takeaways: We run fast-paced, impactful campaigns to optimize for takeaways. You’ll rigorously A/B test and implement a takeaway agenda that improves metrics across the funnel.
Empower others: Through clear documentation, playbooking, and socialization you will help others achieve their goals, amplify your impact, and reinforce your subject matter expertise.
You Will Be Successful Here If
You bias for action: you enjoy working in a dedicated and fast-paced working environment. We pride ourselves on trying things quickly, learning and iterating, and then either pivoting or scaling. You’ll excel by constantly assessing your opportunities and prioritizing for impact.
You have a growth mindset: you see challenges as opportunities and aren’t scared of a little ambiguity. You are comfortable asking questions to bring clarity and momentum to broad and novel challenges, and do so with positivity and humility.
You enjoy both the art and science of Marketing: you're just as comfortable making messaging and design suggestions as you are analyzing a spreadsheet and quantifying results
You are constantly curious: you have a deep curiosity about human behavior and approach decision-making with a scientific mentality, always seeking ways to make even minor adjustments.
You have a data-driven, product approach: you take on complex problems with systems thinking, you love automating manual processes, and can communicate your ideas with structured thinking
What You’ll Bring to the Team
7+ years of experience in lifecycle marketing, email marketing, or CRM
Experience working in marketing automation tools (such as Iterable) to build personalized push & email journeys
2+ years of experience managing direct reports with a proven track record
Strong communication and collaboration skills - Ability to effectively link between teammates and cross-functional partners across the organization
Experience with A/B testing, experimentation tools (such as Eppo) and reading reporting tools (such as Tableau)
For more information on benefits, please click here.
Why Join Us?
Movement brings us together. At Strava, we’re building the world’s largest community of active people, helping them stay motivated and achieve their goals.
Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you’re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact.
When you join Strava, you’re not just joining a company—you’re joining a movement. If you’re ready to bring your energy, ideas, and drive, let’s build something incredible together.
Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.
Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.