Senior Manager, Software Engineering

Purpose of the role:

As a servant leader, delight our consultants and customers with valuable software by mentoring, coaching, and empowering multiple agile teams. Grow the people on your team and help them become even more awesome. Attract new software engineers who understand and care about iterative and incremental software development practices. Ensure technical delivery teams are aligned with business stakeholders and product managers to maximize value delivery. 

People Leader Purpose: To empower team members to achieve more collectively than they could individually. This role and other people leader roles at Pampered Chef are dedicated to organizational impact while ensuring that each team member finds the journey rewarding and fulfilling.  

Responsibilities:  

• Lead by example: a dedication to our purpose, vision, and culture. 

• Monitor and support inclusion to ensure that everyone on your team has access to information, support, connection, and opportunities to contribute. 

• Help each team member solve challenges, identify priorities, and remove obstacles to their efficiency, effectiveness, and engagement. 

• Encourage and support deliberate development through coaching, feedback, teaching, reflection, recommending resources, and making introductions. 

• Diagnose gaps between goals and results (considering the impacts of the individual, team, and company on individual performance) and help create a plan to close those gaps. Clarify the results and timeline required, resources available, and consequences of missing goals. 

• Provide clarity on responsibilities, processes, and policies. Serve as the first point of contact for all questions and issues pertaining to their role. 

• Develops & shares a clear vision for the team, communicating courageously.  

What Success Looks Like:  

• All team members meet or exceed their performance metrics or have active coaching and/or improvement goals in place. 

• Team members agree with each of the following engagement survey questions, measured in our engagement survey(s): 

• My people leader gives me useful feedback on how well I am performing. 

• My people leader genuinely cares about my wellbeing. 

• I know what I need to do to be successful in my role. 

• My people leader is a great role model for coworkers. 

• My people leader has shown a genuine interest in my career aspirations.  

Time Allocation: On average, you can expect to allocate approximately 2 hours per week, per direct report to this role. This includes direct and indirect time such as 1:1s, planning, meeting support, removing barriers, etc.  

What your day will look like 

You’ll have the flexibility of a start-up and work in a small, autonomous, highly-collaborative team backed by world-class resources and support. From project envisioning through technical feasibility all the way to delivery, you will be a key technical driver and focused on continuously improving our processes. Expect to invest heavily in understanding our business model and ensuring we’re properly leveraging technology to achieve business goals. 

Technologies we use (and you should be familiar with) 

Preferred candidates will have led teams proficient in a variety of technologies including MEAN/MERN stack (MongoDB, Express.js, Angular/React, Node.js), AWS services, Oracle, Java, Hybris, and Spring. Experience in managing teams utilizing these technologies is highly desirable. 

Other skills you’ll need 

• Expert understanding of agile software development processes and practices with practical experience in iterative development and evolutionary design 

• A love of mentoring and being mentored with experience coaching agile teams 

• A background in TDD software development and architecture with a passion for technology and a history of continuous learning 

• Experience building and operating microservices, cloud architectures, and successful implementation of continuous delivery practice 

• Experience building enterprise applications that are Highly Available and meeting operational excellence standards 

• Experience partnering with product managers and other business stakeholders in successful execution of strategic roadmaps 

• Tried and tested technical leadership experience, with an ability to build consensus and take ownership of solving problems 

Education & Experience 

• Minimum 5 years in a technical role as a Software Engineer or Architect 

• Additional 3-5 years as either a lead engineer/architect or already serving as a Manager (previous Management experience preferred) 

• Bachelor's Degree in Computer Science, Computer Information Systems, Management Information Systems, or equivalent preferred 

Compensation and Benefits:

The anticipated salary range for this position starts at $160,000 annually, depending on experience and qualifications. This role is eligible for performance-based bonus based on individual and company performance.

This position includes a comprehensive benefits package, which includes:

• Medical, dental and vision insurance 
• Company-paid life insurance with additional voluntary coverage options 
• Disability insurance 
• Additional voluntary benefits 
• 401k match 
• Flex PTO 
• Paid Parental leave 
• 30%+ discount on Pampered Chef Products and product giveaways

Pampered Chef currently follows a hybrid schedule at the headquartered office in Addison, IL. The expectation is for employees to be in the office on Tuesday, Wednesday, and Thursday every week.