Senior Manager - Strategic Account Management

Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments.

- Be the primary point of contact and build long-term relationships with clients.

- Maintaining and sustaining long-term relationships with onboarded merchants.

- Must use her/his acumen and understanding of the Indian retail ecosystem and network to come up with holistic solutions for the accounts allotted.

- Develop deep understanding and hold over each account that any competitor finds it an uphill task to even enter the account.

- Upselling and cross selling

- Must be a go getter and individual contributor.

- Identify and meet potential clients by growing, maintaining and leveraging your network.

- Should have good exposure in cold calling, pre sales and lead generation.

- Should possess good communication and negotiation skills to handle the key accounts. 

- People who have managed enterprise accounts (large retailers).

- Should have excellent communication and negotiation skills.

A collaborative output driven program that brings cohesiveness across businesses through technology. Improve the average revenue per use by increasing the cross-sell opportunities. A solid 360 feedback from your peer teams on your support of their goals. Respect that is earned, not demanded from your peers and manager.