Senior Manager Technical Solutions

Our client is an award-winning, AI-powered documentation platform that transforms documents into data, facilitating critical banking processes. Leading banks worldwide use their product to connect costly, manual documentation processes to enterprise automation, providing valuable insights to decision-makers. We are seeking a Senior Manager, Technical Solutions to lead a small, but high-performing, team responsible for designing, implementing, and optimizing client integrations with their SaaS platform. This role will serve as the technical backbone of the client services organization, ensuring enterprise customers in the financial sector achieve successful, scalable, and secure implementations. The ideal candidate blends deep technical acumen with strong communication and leadership skills — able to translate complex business requirements into practical, high quality technical solutions. This leader will partner closely with clients, Professional Services, Customer Success, Product, and Engineering teams to drive successful outcomes while building scalable processes for the future.