Senior People Operations Analyst

ABOUT THE TEAM

At Tide, our People Operations team is building world-class employee experiences powered by technology, scalable processes, and a truly employee-centric mindset. As part of this team, we are looking for a "Process Architect" who can manage complex onboarding, rigorous background verification (BGV), and internal mobility while continuously optimizing our  workday ecosystem.

ABOUT THE ROLE

As a Senior People Operations Analyst you will:

1. End-to-End Onboarding & Contract Management

• Own the onboarding journey for all new hires in India and the UK from the moment an offer is accepted until their first day.
• Generate and manage employment contracts and other joining documentation, ensuring all clauses are compliant with local labor laws (e.g., UK GDPR, India’s standing orders, and local state laws).
• Act as the primary point of contact for candidates regarding documentation, right-to-work (RTW) checks, and relocation queries.

2. Benefit Compliance & Background Verification (BGV)

• Execute and oversee BGV processes for all new joiners, including criminal, credit, and employment history checks.
• Conduct periodic re-verifications for Directors and Executives in line with UK financial regulations (e.g., SMCR) and Indian corporate governance standards.
• Partner with external vendors to ensure turnaround times (TAT) are met without compromising on the depth of the audit.
• Manage nominations and benefit enrollment to insurance and team budgets as per policy

3. Process Engineering & Workday Optimization

• Evaluate existing onboarding and transfer workflows to identify bottlenecks
• Design and implement enhanced Workday Business Processes (BPs) to automate data flow between recruitment, BGV vendors, and payroll.
• Maintain strict data integrity within Workday, ensuring all compliance documents are digitally archived and easily auditable.

4. Internal Mobility & Lifecycle Management

• Manage the operational logistics of internal transfers, including cross-border moves (India to UK and vice versa).
• Oversee the Probation Management process, ensuring managers are prompted for reviews and system records are updated accurately upon completion.
• Draft addendums for promotions, role changes, and compensation adjustments, ensuring Workday reflects these changes in real-time.

WHAT WE ARE LOOKING FOR

Technical Expertise:

• Workday Proficiency: Hands-on experience with Workday Core HCM, specifically in managing Business Processes and Onboarding modules, 
• Regional Knowledge: Understanding of UK and Indian onboarding compliance
• Vendor Management: Experience managing high-volume BGV vendors and holding them accountable to rigorous quality standards.

Soft Skills:

• Systems Thinking: The ability to see a manual task and envision a scalable, automated solution.
• Meticulous Attention to Detail: A "compliance-first" mindset where no discrepancy in a background check goes unnoticed
• Global Communication: The ability to navigate cultural nuances when communicating with stakeholders across locations
• Strong data analysis and Google Sheets skills; familiarity with HR systems

• Proven ability to manage multiple stakeholders and balance competing priorities.
• Clear communicator who can simplify complex data and processes for different audiences.
• Curious, proactive, and eager to grow.

WHAT YOU’LL GET IN RETURN

Our location-specific employee benefits are designed to cater to the unique needs of Tideans: 

• Competitive Compensation -  Competitive salary and share options.
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office.
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model thatsupports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. 

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. 

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.