Senior Product Designer

The Senior Product Designer is part of the Product Design Team’s collective quest to connect our customers with the insight they need, and the tools required to mitigate their sustainability, environmental and global reputational risk. In this role, you will proudly demonstrate your unwavering drive, and curiosity to understand what makes our end-users tick. You connect the dots between business needs, technological constraints and user needs with little effort. You demonstrate a high aptitude and appreciation for good visual design, but what really motivates you are the cross-team, cross-functional activities that reframe, refine, question, diverge, study, monitor, measure, converge and ultimately uncover problems, solutions and outcomes! 

The Senior Product Designer will be part of a decentralized team, embedded with one or more product teams dedicated to a specific customer experience area. With your product team you will drive and impart your superb design influence alongside your product manager and technical lead partners. 

Key Requirements & Responsibilities

• Dig deep into understanding your users needs and goals, aiming to be an acknowledged expert for your product team, and share that deep user understanding with your peers;
• Develop a strong understanding of your product teams user experiences, but also extend that knowledge to the products and experiences owned by other teams;
• Strive for an intimate understanding of our competitive landscape, and the suite of products and offerings at Assent;
• Understand the various dimensions of Assent, from marketing, sales and finance, to professional services consulting, legal and regulatory;
• Drive and lead research initiatives;
• Validate and evaluate design decisions;
• Plan and administer the appropriate method of usability evaluation in any given project (eg. moderated/unmoderated, remote/in-house, expert reviews, A/B testing);

• Evolve and champion how the product design team measures and tracks the user experience across our products and our services;

• Pair metrics with qualitative data to understand user behavior behind the numbers;

• Be familiar with corporate security policies and follow the guidance set out by processes and procedures of Assent.

This is not an exhaustive list of duties. Responsibilities may be altered and/or added from time to time to meet business needs.

Qualifications

We strongly value your talent, energy and passion. It will also be valuable to Assent if you have the following qualifications

• 10+ years of designing applications, with a proven track record of experiences across a variety of platforms and a portfolio of work that demonstrates outstanding breadth and quality;

• Bachelor's Degree in Design, Computer Science (or related field) or equivalent professional experience;

• Impeccable oral and written communication skills in English, that consider clarity, brevity and tact in every interaction;

• Deep technical background with the ability to quickly understand and articulate interactions in a technical environment. Knowledge of UI development languages and tools would be considered an asset;

• A demonstrated ability and expertise in UI design and research methodologies;

• Strong problem-solving skills with the ability to digest, and quickly comprehend complex systems and iterate on ways to improve them;

• An experimental, but decisive mind that can make data- and evidence-based decisions with confidence;

• Excellent interpersonal skills with the ability to  work effectively with a variety of stakeholders, including engineers and product managers;

• Someone who loves storytelling, and leverages strategic methods to influence various stakeholders and find common ground, including writing user stories that communicate the what and the why;

• Passion and skill for diving into the unknowns of continuous discovery, distilling the business needs, the root of customer feedback, and the impact of improvements, focusing on value, quality and scalability;

• You have grit - you are conscientious, driven, and will always work towards providing solutions over excuses;

• You are open to feedback, coachable and are always striving to self-improve.

Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform the aforementioned duties and responsibilities satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions. Assent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Additional Information

Life at Assent

Wellness: We believe that you and your family’s well being is important. As a result, we offer vacation time that increases with tenure, comprehensive benefits packages (details vary by country), life leave days and more.

Financial Benefits: It’s not all about the money – well, it’s a little about the money. We understand that financial health is important and we offer a competitive base salary, a corporate bonus program, retirement savings options and more.

Life at Assent: There is purpose beyond your work. We provide our team members with flexible work options, volunteer days and opportunities to get involved in corporate giving initiatives.

Lifelong Learning: At Assent, curiosity is not only valued but encouraged. You will receive professional development days that are available to you the day you start.

At Assent, we are committed to growing and sustaining an environment where our team members feel included, valued, and heard. Our diversity and equal opportunity practices are guided and championed by our Diversity and Inclusion Working Group and our Employee Resource Groups (ERGs).

Our commitment to diversity, equity and inclusion includes recruiting and retaining team members from diverse backgrounds and experiences, and fostering a culture of belonging where all team members are included, treated with dignity and respect, promoted on their merits, and placed in positions to contribute to business success.

If you require assistance or accommodation throughout any part of the interview and selection process, please contact talent@assent.com and we will be happy to help.  

About the Company

Assent is the leading solution for supply chain sustainability tailored for the world’s top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for comprehensive sustainability.

We are proud to announce that Assent has crossed the US$100M ARR milestone, granting us Centaur Status. This accomplishment, reached just 8 years following our Series A, makes us the first and only Certified B Corporation in North America's SaaS sustainability industry to celebrate this milestone.

Our journey from $5 million to US$100M ARR in just eight years has been marked by significant growth and achievements. With our $350 million US funding led by Vista Equity Partners, we're poised for even greater expansion and are on the lookout for outstanding team members to join our mission.

Hybrid Work Model

At Assent, we proudly embrace a remote-first work model, valuing the flexibility and autonomy it provides our team. We also acknowledge the intangible benefits of occasional in-person workdays. For team members situated within 50 kms/31 miles of our five global offices in Ottawa, Eldoret, Penang, Columbus, Pune and Amsterdam, you can expect to come into the office at least one day a week. Similarly, those near our co-working spaces in Nairobi and Toronto are encouraged to work onsite once a month.