Senior Product Designer | Growth

About the role:

We’re looking for a Senior Product Designer who enjoys experimenting, learning quickly, and using design to drive measurable impact. As part of a cross-functional Growth team including Product, Engineering, and Data, you will shape how customers discover value, activate quickly, and expand their use of the 8am platform. Working closely with Product and Engineering leaders, you will translate product-led growth strategies into experiments and product experiences that improve the customer journey and business outcomes.

In this role, you will lead growth initiatives across the customer lifecycle, including onboarding, activation, engagement, retention, and expansion. You should be comfortable moving between strategic thinking and hands-on design, and thrive in fast-moving environments where experimentation and iteration drive progress.

About us:

At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters.

Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well!

What you'll do:

Lead Growth Initiatives

• Partner with Product to identify and lead the growth roadmap and experimentation backlog, identifying opportunities across onboarding, activation, engagement, retention, and monetization.
• Translate growth strategies and hypotheses into experiments, product improvements, and scalable experiences.
• Design experiences such as onboarding flows, feature discovery, in-product education, and expansion or upgrade paths.

Drive Experimentation and Learning

• Partner with Product and Engineering to shape and run experiments, including A/B tests and iterative product improvements.
• Use behavioral data, usability testing, customer feedback and funnel analysis to inform and validate design decisions and uncover growth opportunities.
• Define success metrics and evaluate the impact of shipped work.

Partner with Product and Engineering Leadership

• Collaborate closely with Product and Engineering leaders, and Growth stakeholders to shape initiatives and align on priorities.
• Contribute design perspective and user insight to product strategy and roadmap discussions.
• Help teams navigate tradeoffs between experimentation, technical constraints, and long-term product quality.

Deliver High-Quality Product Design

• Produce clear user flows, prototypes, and polished UI across the design lifecycle.
• Ensure growth optimizations maintain clarity, trust, and usability for professional users while preserving long-term product quality.
• Identify repeatable growth patterns and contribute them to the design system helping ensure consistent and scalable experiences across the platform.

About you:

• 6–10 years of product design experience with a portfolio demonstrating ownership of complex product problems and measurable impact.
• Experience designing B2B SaaS products, ideally within fintech or other complex platforms.
• Strong understanding of product-led growth and product funnels, including onboarding, activation, retention, and expansion.
• Experience working in experimentation-driven environments, including A/B testing and hypothesis-driven product development.
• Strong product thinking with the ability to connect user needs, product strategy, and business outcomes.
• Ability to form and communicate clear design opinions, influence cross-functional partners, and collaborate effectively with Product and Engineering leaders.
• Ability to operate independently in ambiguous, fast-moving environments, delivering high-quality design using modern product design tools (Figma).

Nice to have: 

• Experience working on growth-focused product teams.
• Familiarity with product analytics and experimentation tools.
• Experience designing monetization, upsell, or expansion experiences.
• Experience in fintech, legal tech, or other regulated industries.

Additional Information
The annual salary range for this position is $119,000 to $178,000. The salary range for performing this role outside of the US / Austin / California may differ.  8am is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education.
Why 8am: 

At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement—values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day.

Here’s how we support our 8Team:

• Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees.
• Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members.
• Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents.
• Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching.
• Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development.
• Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually).
• Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform.

At 8am, we don’t just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day.

Diversity, equity & inclusion at 8am:

At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. 

Security advisory:

Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology.  As such, our Talent Acquisition Team only follows legitimate hiring practices.  We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process.  All interviews take place over phone call, Zoom/Google Meet or in person.  All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.