Senior Product Designer, Mobile & Emerging Experiences
About Zipline
Zipline is a well-funded, rapidly growing SaaS company transforming how frontline teams work. We empower the world’s leading brands across retail, healthcare, logistics, and beyond to connect, align, and inspire their employees - from headquarters to the front lines. Our customers consistently give us best-in-class NPS and CSAT scores, and they rave about how Zipline makes their teams’ lives easier and their businesses more effective. We’re also a fully remote company, with passionate employees across the U.S., Canada, and around the globe.
About Role
At Zipline, we believe that great communication is the backbone of successful retail operations. That is why we built a platform that helps teams from HQ to the frontline stay aligned, engaged, and equipped to do their best work. Our Education & Enablement team carries that mission forward by ensuring our customers do not just use Zipline, they master it.
As a Senior Product Designer, you’ll envision and shape the future of Zipline by designing innovative mobile and AI experiences that seamlessly blend conversational interfaces, voice interactions, and emerging technologies. You’ll be responsible for crafting intuitive, delightful product experiences that feel natural and effortless, whether users are tapping, speaking, or exploring new modalities of interaction. Working at the intersection of design and AI, you’ll translate complex technical capabilities into elegant solutions that anticipate user needs and push the boundaries of what’s possible. This role requires both visionary thinking about where interfaces are heading and meticulous attention to the details that make everyday interactions feel magical.
What You'll Do
Envision the future of Zipline’s AI and mobile experience and bring it to life
Design end-to-end mobile experiences that solve the most complex customer problems with ease and delight
Iterate rapidly based on research insights and real customer feedback
Partner with product managers to shape product strategy and define requirements that matter
Plan, conduct, and analyze user research that drives breakthrough design decisions
Create high-fidelity prototypes using the latest tools and techniques
Present compelling design solutions to stakeholders and champion your creative vision
Mentor junior designers and elevate the craft of the entire team
What We're Looking For
5+ years of experience designing products people love
A portfolio showcasing end-to-end product design with exceptional mobile work
Experience designing AI products and voice interfaces (bonus points!)
Outstanding communication skills—you can rally teams and inspire stakeholders
Deep understanding of user-centered design principles and when to break the rules
Expert-level proficiency in modern design tools (Figma, Sketch, etc.)
Compensation:
At Zipline, we're committed to paying our team fairly, transparently, and in a way that supports growth. This role has a minimum annual salary within Canada of $106,900 CAD and a maximum of $160,400 CAD. This role has a minimum annual salary in the USA of $120,000 and a maximum of $180,000 USD.
The broad salary ranges reflect the growth someone will experience in the role—from developing skills to reaching expertise within their career level. We’ve found that hiring team members with the expectation of being accomplished in the role sets them up for success, which for this position on the USA band means a starting salary of $135,000 USD. Within the Canadian band, $120,289 CAD. Salaries below this point typically reflect someone with potential but still building the necessary skills, while salaries above are for individuals already excelling in the role, with a deep understanding of Zipline’s impact on customers, product, and company.
At Zipline, you’ll continue to have career development conversations with your manager to ensure your compensation grows as you advance.
Our salary ranges are determined by market, factoring in our revenue and employee size, paying competitively at the 75th percentile. In higher cost of living markets, we apply 5-10% multipliers on our ranges, depending on the location, to maintain competitive compensation and reflective of the increased expenses our team members face in those areas. While we primarily hire in Canada and the USA, we are a global employer, and all hiring regions will use the same methodology to determine fair and transparent pay.
Transparency is key to building trust in our compensation process. To better understand how this range is determined, we encourage you to ask as many questions as you'd like about compensation during the interview process to ensure clarity and confidence.
What’s in it for you:
Remote-first culture: Join a high performing, fully remote team and work where you're comfortable
Stock Options: Get meaningful ownership in a fast-growing, venture-backed company shaping the future of retail.
Time Off: Our flexible time-off policy ensures you stay refreshed and recharged. Plus, you’ll get a monthly stipend to get you out of the house—grab a coffee and work from your favorite spot!
Benefits: World-class medical, dental, and vision policies.
Team Connection: Annual company off-sites in fun locations. We've done New York, Costa Rica, Whistler, Palm Springs, San Diego, and Mexico City.
Sabbatical: A one month paid sabbatical after completing five years of working at Zipline.
Volunteering: Every quarter, Zipliners get a paid day off to volunteer for a nonprofit of their choice.
Learning: We support continuous learning and provide unlimited access to our Udemy Business account
Great humans, great work: Work with kind, collaborative teammates who care about doing meaningful work and making a real impact. We value diversity of all kinds and are committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and welcome people of all different backgrounds, experiences, abilities, and perspectives.
Want to learn more about how we work?
We may be remote, but we're anything but disconnected. Zipline is a thriving, dynamic team spread across the globe—collaborating, innovating, and having a blast along the way.
Zipliners work from all over—vans, boats, Airbnbs, and everything in between. No office? No problem. Our culture still feels like one big hug.
Even though we're distributed, we make space to connect—whether it's our weekly all-company social or gathering in person at our yearly retreats. We're building something meaningful together, and we're glad you're considering being a part of it.
We can't wait to meet you!
How We Hire
We use AI tools to support our recruitment process, including helping us organize applications and identify early matches based on role criteria. That said, every rejection decision is made by a human. We encourage candidates to apply authentically and avoid relying solely on AI-generated responses, especially during interviews.
This posting is for a current, open position within Zipline.
This opportunity is offered through HighlightTA, the on-demand talent team supporting Zipline’s growth.
Connect with us and learn more:
Zipline on Linkedin
HighlightTA on LinkedIn
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