Senior Product Manager (SMB)

Job Summary

As a Principal Product Manager for our Small Business security team, you will be a strategic leader shaping the next generation of security solutions. You will partner with engineering to deliver cutting-edge, AI-powered products focused on financial fraud and scam protection for small businesses. This role is pivotal in collaborating with marketing and sales to execute go-to-market strategies and enabling small business organizations to secure themselves with innovative, AI-driven capabilities.

Key Responsibilities

• Define and drive the product vision, strategy, and roadmap for our SMB security product line, with a focus on using AI to solve financial fraud and scam challenges.

• Conduct market research, competitive analysis, and customer feedback to inform product decisions and ensure solutions serve small businesses effectively.

• Proactively collaborate with design and engineering teams to develop product prototypes and interfaces that simplify complex security management for small business owners.

• Identify and drive integrations with key technology partners, particularly with Fintechs, Payments, and Banking institutions that serve Small Businesses.

• Work closely with data scientists and AI/ML engineers to develop and integrate advanced fraud detection algorithms.

• Create and maintain clear product documentation, including user guides, training materials, and release notes to support go-to-market and sales enablement.

• Monitor product performance and customer feedback to inform a cycle of continuous product improvements and strategic updates.

• Work across functional agile teams, including Engineering, UX, and Marketing, to ensure alignment and the successful execution of shared objectives.

Qualifications

Required Qualifications

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field, or equivalent military experience.

• 7+ years of experience in product management.

• Strong analytical and problem-solving skills, with demonstrable experience using data to inform product decisions.

• Experience working within an Agile development environment and collaborating with cross-functional teams.

• Excellent communication and collaboration skills, with the ability to articulate a clear and compelling product vision.

Preferred Qualifications

• Experience in financial fraud prevention, cybersecurity, or fintech.

• Proven track record of launching successful products and services for small businesses (SMBs).

• Strong understanding of user experience (UX) design principles and methodologies, with a focus on simplification for non-technical users.

• Demonstrable track record of success in bringing new products to market.

Additional Information

The Team

Product Management or PDM - To stay ahead of the curve, it’s critical to know where the curve is and how to anticipate the changes we’re facing. For the fastest-growing cybersecurity company, the curve is the evolution of cyberattacks and the products and services that proactively address them. Our Product Management team helps us do just that. This team provides the behind-the-scenes support for our products by being a source of information for our Systems Engineers, staying on top of the environment we sell in and helping to implement technical solutions based on our clients' feedback and needs. As threats and technology evolve, we stay ahead to accomplish our mission.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $166,000/YR - 268,500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship?: Yes

About the Company

Our Mission

At Palo Alto Networks®, we're united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you're ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you're in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That's why most of our teams work from the office full time, with flexibility when it's needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.