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Senior Product Manager - Transaction Processing

PPRO Berlin 1 day ago

product

At PPRO, our mission is to simplify access to local payment methods and our vision is to enable the sale of goods and services to anyone in the world using their preferred way to pay. We empower partners such as Ant Group, PayPal and Stripe to access new markets, connect with more customers, and accelerate their growth.

Our strength lies in our diverse global team with 50+ nationalities and 10+ international locations- all united around one goal – to deliver the best possible products and services to our partners and customers. While our company mission is to keep innovating global commerce, our internal mission is to #chooseaction, #beopen, #thinkcustomer, #gofurther and #wintogether

The Purpose:

As a Senior Product Manager in PPRO’s Transaction Processing Domain, you will play a pivotal role in shaping the payment experiences for our customers and partners, ensuring seamless, compliant, and efficient access to local payment methods & card payments. You will drive strategic product discovery and delivery, working at the intersection of Engineering, Marketing, Risk, and Commercial teams to enable seamless adoption of various payment methods to some of the world’s leading fintechs, PSPs, and merchants.

Product Managers at PPRO have the passion and abilities for ensuring that we focus our time and energy on building the right things for our customers. You will set direction, communicate with all relevant stakeholders and lead effective product discoveries with your team & own the end outcomes with the deliveries. Our mission is to make local payment methods as ubiquitous and accessible as credit cards. You will own & shape various high performance payment processing platforms & customer facing API products, engage with various internal domains to enable them to rapidly develop their products, defining a strong value proposition, and validating and setting success metrics.

In this role, you will own key business opportunities and product initiatives related to the portfolio, orchestrating flows, fine tuning the user experience, and co-creating new features together with the internal domains and our customers. Your work will directly impact PPRO’s ability to scale globally by increasing adoption, improving success rates, and driving the commercial and technical integration of high-value API products & platforms.

What You Will Be Doing:

Own and deliver the product strategy for PPRO’s core payment processing platforms and APIs, driving customer engagement, feature development and market launches in close partnership with engineering and stakeholders to provide scalable, reliable and market-leading payment capabilities that create measurable customer and business value.

Build deep user empathy with both PPRO’s merchants and payment method partners, understanding global payment industry trends and competitors' offerings to influence PPRO’s roadmap effectively.

Partner with Commercial and Enterprise Account Management to understand evolving customer needs, benchmark against industry standards, and shape global payment products and experiences, balancing internal priorities with customer objectives to ensure aligned, high-impact delivery.

Own and evolve PPRO’s core payment processing platform and customer-facing API suite, ensuring highly available, reliable systems that deliver high payment success rates and strong merchant business outcomes.

Work hands-on with observability tools, data - analyze key reliability metrics, business opportunities and success metrics related to payment acceptance rates, platform uptime & performance, and financial flow efficiency to drive meaningful outcomes.

Define clear success metrics and KPIs to measure merchant adoption ofnAPI products, delightful merchant checkout experiences, payment methodnefficiency, automate reporting, and enable data-driven decision-making.

Collaborate cross-functionally – work closely with Commercial, Compliance, Risk, Sales, and Customer Success teams to refine product requirements and translate those to global products & features.

Lead roadmap planning and execution for key initiatives, which supports building benchmarked global products, enhancing wider platform capabilities, optimization of existing flows, and co-creation of new products with payment method partners.

Be a thought leader in local payments – stay ahead of regulatorynchanges, market trends, and best practices to keep PPRO at the forefront of effective, efficient, and accessible payments across the world.

What Success Looks Like:

Improved adoption and financial performance of the local payment methods & card payments portfolio through optimization and strategic feature releases.

Highly available & reliable payment processing platform with close to no downtimes & manual interventions for payment flows.

Seamless integration and expansion for PPRO’s customers globally and features into the core PPRO platform, replacing legacy integration methods.

Clear, data-driven insights into payment performance (acceptance rates, authorization rates, scheme metrics, uptime, latency), with real-time visibility for internal stakeholders.

Positive feedback from customers and partners on the functionality, reliability, and value derived from the local payment methods.

What We Are Looking For:

Product Leadership: Proven experience owning a product or feature set, leading product discovery, and executing successfully in a fast-paced environment.

Exceptional Collaboration Skills: Proven ability to partner closely with engineering, design and external stakeholders to deliver complex products and platforms at scale, with the capability to translate technical complexity into clear, accessible concepts.

Strong Analytical Rigour: Ability to work with data, define KPIs, and drive decisions based on insights rather than intuition, ability to effectively communicate with and influence both customer-facing and partner-facing stakeholders.

Payments and Fintech Experience: Deep understanding of payment processing APIs, merchant checkout workflows, compliance requirements, and risk controls in financial services.

Technical Fluency: Experience working with APIs, automation & observability tools, and technical teams to deliver scalable and efficient solutions.

Customer-Obsessed Mindset: Ability to deeply understand customer needs and translate them into frictionless product experiences.

Bias for Action: A pragmatic approach to decision-making, balancing long-term vision with near-term execution.

Languages: English is a must; German/Spanish/Portuguese are nice to

have.

What's in it for you?:

Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation, so you can strike the balance between office and home working. In addition to our 30-day holiday allowance, we also provide a work from abroad policy, enabling employees to work remotely for up to another 30 days per year.

Learning and Development - We offer a €1,000 annual budget to support your professional growth—because investing in your development benefits us all. In addition, we provide leadership cafés, on-the-job training, and other opportunities to help you grow your skills and thrive in your role.

Insurance - Because better safe than sorry - we want our employees to benefit from various insurances including accident insurance, disability insurance, direct insurance (bAV) and travel insurance.

Gym membership - PPRO helps contribute towards the costs of your gym membership, supporting your physical fitness journey while easing the burden on your wallet

Enhance Family Leave - We understand the importance of family - that's why we offer enhanced family leave to support you during key life moments.

Mental Health Platform - We’ve teamed up with a top well-being platform to provide one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more.

Pet-friendly office - Because work is better with your paw-tners by your side

Our Principles:

We get things done: We are courageous; we take ownership, make decisions and get things done.

We act with trust and integrity: We listen first and challenge respectfully. We seek out and leverage diverse perspectives. We welcome and offer honest and open feedback, always assuming positive intent

We put the customer first: We are laser focused on delivering outstanding outcomes for our customers. We put the customer at the heart of what we do.

We make things better: We boldly explore new ideas and have an unwavering commitment to continuous improvement.

We work as a team: We collaborate closely and value team success over individual achievement.