Senior Sales Manager
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Senior Sales Manager
Why We Have This Role
We’re seeking a dedicated Senior Sales Manager based in Sydney to lead a high-performing team of 8 Account Executives across the ANZ region. This role is critical to driving new revenue and expanding Qualtrics’ presence by coaching and mentoring skilled sales professionals. As part of a team passionate about closing experience gaps, you will develop and execute strategies that empower your team to win complex deals and build lasting client relationships. Your leadership will help accelerate growth and solidify Qualtrics’ position as the leader in Experience Management.
How You’ll Find Success
- Takes initiative and works independently with clarity on goals and context to deliver results.
- Builds trust and influences effectively across the team and with stakeholders at all levels.
- Demonstrates strong negotiation skills and ability to close complex sales involving multiple stakeholders.
- Employs a multi-selling approach, engaging various business units to create rich sales opportunities.
- Balances competitive drive with empathy to foster a supportive and high-performance team culture.
- Coaches and grows individuals by listening actively and providing tailored development.
- Consistently exceeds quota through strategic pipeline and opportunity management.
How You’ll Grow
- Gain leadership experience managing and scaling a sizable sales team in a dynamic regional market.
- Develop advanced skills in sales strategy, complex deal negotiation, and cross-functional collaboration.
- Access structured development programs such as Career Action Planning and Qmobility to accelerate career progression.
- Strengthen your ability to foster a culture of servant leadership and continuous improvement.
Things You’ll Do
- Lead and mentor a team of 8 Account Executives, driving revenue growth and skill development.
- Coach your team on sales strategy, pipeline management, opportunity execution, and career planning.
- Recruit, retain, and nurture top sales talent to build a resilient and high-performing team.
- Provide targeted training on complex sales motions, including collaboration with legal, product teams, and internal stakeholders.
- Build and maintain strong relationships with clients and prospects at multiple organizational levels.
- Manage complex contract negotiations and serve as an executive sponsor on key enterprise deals.
- Stay informed of Qualtrics’ product portfolio and evolving competitive landscape to inform sales tactics and pricing.
- Collaborate cross-functionally with Professional Services, Implementation, and Subject Matter Experts to secure enterprise engagements.
- Maintain a disciplined operating rhythm for forecasting, pipeline review, and sales performance tracking.
What We’re Looking For On Your Resume
- Proven sales leader with 6-8+ years of enterprise SaaS sales experience and experience managing sales teams.
- Demonstrated track record of meeting or exceeding team quotas through data-driven coaching and team management.
- Experience negotiating and closing complex contracts involving multiple stakeholders.
- Skilled in MEDDIC or equivalent sales methodologies and Salesforce.com proficiency.
- Strong interpersonal and communication skills with an ability to influence at all organisational levels.
- Ability and willingness to travel up to 25%.
- Bachelor’s degree or higher.
- Experience with competitors in the XM space is a plus.
What You Should Know About This Team
- Driven, ambitious team focused on exceeding revenue goals and delivering exceptional client success.
- Collaborative culture that values innovation and empowers team members to contribute ideas.
- Fast-paced, dynamic environment requiring prioritisation and adaptability.
- Commitment to professional growth, continuous learning, and merit-based advancement.
- Strong sense of camaraderie with a focus on work-life balance and support.
Our Team’s Favorite Perks and Benefits
- Competitive salary with uncapped commissions and accelerators rewarding performance.
- Comprehensive private health insurance including medical and extras coverage.
- $2,800 Annual Experience Bonus to support personal growth and memorable experiences.
- 5 additional days of Experience Leave annually to encourage balance and wellbeing.
- Hybrid working model: 3 days in Sydney office, 2 days remote.
- Catered lunches and fully stocked kitchen fostering team connection at the Sydney office.
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
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