Senior Software Development Engineer

In This Role

In this role, you will own the design and execution of an automated, large‑scale deployment system for widely distributed Windows components delivered via a global application marketplace. The focus is on transforming a slow, manual release process into a fast, reliable, and data‑driven deployment pipeline capable of safely releasing updates to billions of devices in under a week.

You will be responsible for building automation, telemetry‑based gating, phased flighting, and alerting mechanisms that ensure high confidence releases, early detection of issues, and rapid operational response. This role sits at the intersection of release engineering, reliability engineering, and operational excellence.

• Design and implement an end‑to‑end automated deployment pipeline, replacing manual release steps with fully orchestrated workflows.
• Own phased rollout strategies (e.g., incremental percentage deployments) with automated promotion, rollback, or hold decisions driven by telemetry and reliability signals.
• Define, instrument, and monitor release‑health metrics using telemetry, crash data, and reliability dashboards.
• Build automated anomaly detection and alerting systems, including the ability to trigger structured incident workflows for critical issues.
• Establish release guardrails such as pre‑flight validations, telemetry‑based gates, and safe‑deployment policies to minimize global deployment risk.
• Develop and maintain monitoring dashboards, queries, and alerting rules that provide clear, actionable signals to engineering and operations teams.
• Partner closely with engineers, operations teams, and service owners to refine rollout criteria and continuously improve feedback loops.
• Continuously improve observability and diagnostics to ensure issues are identified early and root‑caused quickly.

Required Qualifications

• Deployment / Release Engineering & Automation (4–6 years):
  Hands‑on experience building CI/CD pipelines, automated release systems, phased rollouts, promotion logic, and safe‑deployment patterns at scale.
• Telemetry, Crash Diagnostics & Observability (3–5 years):
  Strong experience working with telemetry and reliability data, including crash diagnostics, event tracing, writing analytical queries, building dashboards, and translating signals into release gates.
• Incident Response & Operational Engineering (2–4 years):
  Proven experience responding to production incidents, triaging regressions, stopping or rolling back deployments, coordinating mitigations, and operating within formal incident management workflows.
• Demonstrated ability to replace manual operational processes with robust, policy‑driven automation.
• Strong collaboration and communication skills, with experience working across multiple engineering and operations teams.

Preferred Qualifications

• Experience supporting large‑scale client or service deployments impacting millions or billions of users.
• Familiarity with media or platform‑level components (e.g., codecs, system components, or runtime services).
• Experience working with store‑based distribution models or progressive deployment systems.
• Background in reliability engineering or SRE‑style operational ownership.