Senior TPP Account Manager (Asia)

Emerging Travel Group is a global travel-tech company whose brands have been operating in over 220 source markets since 2010. We specialize in developing advanced online booking platforms for all types of clients — from individual tourists to travel agents and companies organizing business trips. Our solutions empower hoteliers to effortlessly showcase their accommodations, boosting visibility and attracting a broader audience.

Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.

As a TPP Account Manager, you will play a pivotal role in maintaining and strengthening relationships with key third-party suppliers, consolidating our presence in the local market.

This is a remote vacancy open to candidates residing in Asia.

Job Responsibilities:

• Own and manage an Asia-based portfolio of TPP suppliers, ensuring strong competitiveness and sustainable performance of hotel inventory.
• Analyze supplier performance using key business and operational metrics, identify root causes of underperformance, and define improvement actions.
• Lead strategic supplier discussions focused on performance, commercial alignment, and long-term partnership value.
• Lead difficult supplier conversations and maintain long-term partnerships.
• Negotiate and improve commercial and payment terms in line with business priorities. Oversee API feed integrations and configurations, acting as a senior escalation point for complex technical issues.
• Drive resolution of supplier-related operational challenges through close collaboration with Technical, Product, Finance, and Customer Support teams.
• Contribute to and lead internal cross-functional initiatives, ensuring alignment on supplier-related goals, timelines, and quality standards.
• Prioritize suppliers and initiatives based on business impact, proactively managing low-performing or low-yield partners.
• Operate with minimal supervision, taking ownership of portfolio strategy and decisions.

Requirements

• 3+ years of experience in the travel industry within the hospitality sector, managing communication and agreements with third-party hotel suppliers.
• Solid understanding of how API integrations impact operational performance.
• Excellent communication and collaboration skills across multicultural, remote teams.
• Strong analytical mindset; confident in data-driven decision-making.
• Ability to take initiative and follow through on responsibilities with minimal supervision.
• Proven ability to manage multiple priorities in a fast-paced, remote environment.
• Hands-on experience working with API-connected suppliers and platforms (e.g., TravelgateX, Juniper, Derbysoft).
• Proficiency in Microsoft Office tools (Excel, PowerPoint, Word) and experience with data visualization platforms such as Tableau or Grafana.
• Advanced proficiency in English and Mandarin is mandatory.
• Availability to travel occasionally for supplier visits.

Benefits

• Flexible schedules and opportunity to work remotely.
• Ambitious and supportive team who love what they do, appreciate each other, and grow together.
• Internal programs for adaptation and training, development of soft skills, and leadership abilities.
• Partial compensation for participating in external training and conferences.
• Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
• Corporate prices on hotels and travel services.
• MyTime Day Off - an extra non-working day without loss of compensation.

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