Service Delivery Engineer, SRE
About PhonePe Limited:
Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million) transactions daily with an Annualized Total Payment Value (TPV) of over INR 150 lakh crore.
PhonePe’s portfolio of businesses includes the distribution of financial products (Insurance, Lending, and Wealth) as well as new consumer tech businesses (Pincode - hyperlocal e-commerce and Indus AppStore Localized App Store for the Android ecosystem) in India, which are aligned with the company’s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.
Culture:
At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday!. And that starts with creating the right environment for you. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you’re excited by the idea of building platforms that touch millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us!
Job Description:
Are you passionate about maintaining the reliability and performance of one of worlds largest fintech infrastructure? We are seeking a skilled SRE - System Engineer to join our dynamic team. The ideal candidate will have a solid foundation in Linux/Unix administration and networking, along with a keen understanding of open source technologies, tools, and cloud services. Join us to ensure our services remain always-up and always-available.
Key Requirement:
● Proficiency in Linux/Unix administration, coupled with extensive experience in the field.
● Computer networking proficiency and working knowledge.
● Utilize a wide variety of open source technologies and tools, with a strong emphasis on cloud
services.
● Implement best practices and IT operations to maintain an always-up, always-available service.
● Participate actively in the on-call rotation schedule.
● Communicate effectively in English.
● Display a strong background in Linux networking, including the use of IP, iptables, and IPsec.
● Work with MySQL databases effectively. Working experience in Mariadb,Percona will be a plus.
● Understand and apply coding and scripting skills, with a preference for Perl, python or Golang.
● Experience with automation and configuration management, using tools like SaltStack.
● Hands-on experience with private cloud environments.
Desirable Skills:
● Experience with implementing cloud services on Linux using KVM/QEMU.
● Familiarity with container orchestration technology.
● Knowledge of NoSQL databases, especially Aerospike.
● Proficiency in Perl and Golang.
● Understanding of Galera cluster operations.
● Experience with data center related activities.
PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)
- Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
- Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
- Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
- Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
- Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
- Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy
Our inclusive culture promotes individual expression, creativity, innovation, and achievement and in turn helps us better understand and serve our customers. We see ourselves as a place for intellectual curiosity, ideas and debates, where diverse perspectives lead to deeper understanding and better quality results. PhonePe is an equal opportunity employer and is committed to treating all its employees and job applicants equally; regardless of gender, sexual preference, religion, race, color or disability. If you have a disability or special need that requires assistance or reasonable accommodation, during the application and hiring process, including support for the interview or onboarding process, please fill out this form.
Read more about PhonePe on our blog.