What is the salary for this Service Desk Application Engineer II role?

Salary information is not publicly listed for this position. Apply directly to discuss compensation with Computer World Services.

Where is this Service Desk Application Engineer II position located?

This is an on-site position at Computer World Services located in Morrisville, NC.

How do I apply for this Service Desk Application Engineer II job at Computer World Services?

Click the 'Apply' button on this page to be redirected to Computer World Services's application portal. Make sure to have your resume ready and tailor your application to highlight relevant experience.

What is Computer World Services?

Computer World Services is actively hiring for Support roles. Visit the company page to see all open positions and learn more about working at Computer World Services.

Service Desk Application Engineer II

Computer World Services Morrisville, NC Today

support

Job Description

Computer World Services Corp (CWS) is seeking an experienced Service Desk Application Engineer Level II to analyze complex system requirements, designing software tools and subsystems, and ensuring the efficient implementation of software solutions. This role involves managing software development and support using industry-standard design techniques, estimating development costs and schedules, and refining existing programs to optimize performance. The ideal candidate has expertise in software configuration management, formal specifications, and CASE tools, with 5-7 years of experience in software engineering and application support.

Key Tasks & Responsibilities

System Analysis and Design

Analyze and study complex system requirements to determine optimal solutions.

Design software tools and subsystems that support software reuse and domain analyses.

Implement software solutions in alignment with organizational and project objectives.

Software Development and Support

Manage the software development lifecycle using formal specifications, data flow diagrams, and other accepted design techniques.

Utilize Computer Aided Software Engineering (CASE) tools to streamline development processes.

Review, refine, and optimize existing programs to improve efficiency and reduce operating time.

Cost Estimation and Scheduling

Estimate software development costs and create detailed project schedules.

Monitor project progress to ensure alignment with timelines and budgets.

Software Configuration Management

Supervise software configuration management activities to maintain version control and documentation integrity.

Ensure that changes and updates are tracked and implemented seamlessly.

Education & Experience

Education

Bachelor’s degree in Computer Science, Information Technology, or a related field.

Experience

5-7 years of experience in software development, system analysis, and application support.

Proven experience in designing, developing, and managing software tools and subsystems.

Technical Skills

Proficiency in formal specifications, data flow diagrams, and CASE tools.

Strong understanding of software development methodologies and techniques.

Familiarity with software configuration management processes and tools.

Preferred Attributes

Excellent problem-solving and analytical skills.

Strong verbal and written communication abilities.

Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.

Commitment to continuous learning and staying updated on emerging software technologies.

Certifications

ITIL certification v4 preferred.

Security Clearance

Applicants must be eligible to obtain Public Trust clearance.

Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)

Potential hybrid work available for this position.

Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at hr@cwsc.com.