· Experience with Service Now modules (Incident, Problem, Change, etc..)
· Automation experience
· Worked in an Operations environment
· Service Now developer with experience in ITIL process - IM, CM, Problem mgmt. of Service Now
· Ability to build integration with third party applications
· UI actions and policies
· Operational activities of resolving end user issues related to Service Now
· Awareness of service catalog
· ITIL certification is added advantage
All your information will be kept confidential according to EEO guidelines.