Servicenow HRSD & FSM Module

Job Title : Servicenow HRSD & FSM Module

Location : New York

W2 contract

Requirements

Job Description:

• Extensive experience implementing and configuring ServiceNow HR Service Delivery (HRSD) and Field Service Management (FSM) modules.

• Strong understanding of HR processes and workflows, as well as field service operations, to effectively tailor solutions within ServiceNow.

• Proficiency in ServiceNow scripting, including Business Rules, Client Scripts, and Script Includes, to customize HRSD and FSM functionalities.

• Experience in integrating HRSD and FSM with other ServiceNow modules and third-party applications.

• Ability to analyze and optimize workflows to improve service delivery and ensure a seamless user experience.

• Strong troubleshooting skills to identify and resolve issues related to HRSD and FSM modules.

• Excellent communication skills to collaborate with stakeholders across HR and operations teams.

• Experience with performance tuning and optimization of ServiceNow applications specific to HRSD and FSM.

• Knowledge of ITIL best practices related to HR service management and field service operations.

• Familiarity with creating user training materials and conducting training sessions for end-users.

Benefits

• Work From Home