Social Commerce Account Manager, D2C

As an Account Manager (Social Commerce) you will be the main contact point between internal and external stakeholders, making sure that the communication flow is clear and effective. You will be responsible for the whole social commerce project, providing guidance and support for the team to deliver the best possible outcome for each and every campaign.

What You Will Do

• Execute social commerce campaigns, including but not limited to affiliate marketing, livestreaming, AnyLive projects, etc.
• Assume full end-to-end accountability for the P&L, execution, and performance of all social commerce campaigns (affiliate, live commerce, etc.), ensuring strict alignment with client KPIs and revenue targets.
• Work closely with Commercial Planning, Social Commerce, and other internal teams to serve the client’s campaign objective.
• Provide guidance and supervision to the team to assess feasible working timelines and manage accordingly.
• Give good strategic advice to clients based on previous experience.
• Liaise with clients regularly – responding to briefs, attending meetings, status reporting, information seeking & researching, managing milestones and approvals.
• Monitor campaigns to ensure contract compliance.
• **Strengthen existing client relationships and position expertise to further drive client accounts.
• Supervise and train the team members for more productivity and efficiency.
• Analyze social commerce/e-commerce trends and campaign results, and recommend improvement areas for the next stages of the campaign.
• Support other tasks if needed.

Who You Are

• A recognized university degree.
• Proficiency in Vietnamese & English.
• Minimum of 3-4 years of experience in the social commerce/e-commerce industry.
• At least 2 years of working experience in the position of Account Manager, with proven ability to lead a team of 1-3 members.
• Understand the core principles of social commerce and e-commerce.
• Significant experience in professional client relationship management.
• Excellent project management skills, with experience of managing budgets, estimates and schedules.
• Experienced in executing and managing social commerce/livestreaming projects.
• Solid knowledge of e-commerce tools & channels.
• Result-driven, strong enthusiasm, and excellent organization and documentation skills (MS Word, Excel, PowerPoint, task management systems).
• Experience in a fast-paced work environment.
• Strong leadership skills and excellent communication skills.

Why You'll Love It

• Competitive Salary
• Performance Review (2 times per year)
• Performance Bonus (1 time per year from 0.5-3 months salary amount)
• Annual Leave: 15 days and other leave types
• Private Health Insurance
• TGIF, monthly birthday, and other fun events.
• MacBook to be provided.
• Good chance to explore new trends in the digital market.
• Opportunity to learn and work with the most advanced advertising technology platforms.
• Work in a professional, active, international, and dynamic environment.