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Plivo

Software Development Engineer - Backend

Plivo Bangalore, Karnataka 17 days ago
engineering
Plivo is a leading technology company transforming customer engagement for some of the world’s largest B2C brands, including Uber, WhatsApp, and Zomato. Our AI agents platform, automates the entire customer lifecycle - from acquiring, engaging, and supporting customers - through cutting-edge multimodal AI, including LLMs, text-to-speech, and speech detection.
With a 150+ member team based out of India & US. We are building high-impact global products that handle over 1 billion API requests per month. If you are excited about solving hard, real-world AI challenges at scale, this is where you belong. 🚀

At Plivo, we're seeking a Software Developer focused on Backend to play a crucial role in developing innovative 0-1 products from inception to scale. We are looking for individuals with a startup mindset who can wear multiple hats - from backend development to integrating AI capabilities, testing the release end to end, and optimizing user experiences.

Key Responsibilities:

  • Architect, design, and build robust backend services and APIs using Golang and Python (using frameworks such as FastAPI).
  • Develop server-side services that power our core AI agent platform, ensuring high performance and reliability.
  • Design and maintain scalable systems that use databases like PostgreSQL and Redis.
  • Collaborate with the devops teams to ensure seamless deployment, monitoring, and performance tuning across cloud environments.
  • Work closely with cross-functional teams - including product managers, frontend developers, and other developers - to integrate new features and improve existing systems.
  • Leverage AI-powered tools and techniques where applicable to optimize backend processes and enhance service quality.
  • Identify and resolve performance bottlenecks to ensure our backend systems scale with growing user demand.
  • Implement security best practices to protect sensitive data and ensure compliance with industry standards.
  • Participate in daily stand-ups, code reviews, and agile sprints, contributing to a fast-paced, high-impact development environment.
  • Write clean, maintainable, and well-documented code, while continuously learning and applying best practices in backend development.

    • Qualifications:

  • Proven experience in backend development using Golang or Python with related frameworks (like FastAPI, Flask, etc.).
  • Strong understanding of RESTful API design, database management (PostgreSQL), and caching solutions (Redis).
  • Experience working with cloud platforms (AWS, Azure, or similar) and containerization tools (Docker, Kubernetes) is preferred.
  • Familiarity with CI/CD pipelines and version control systems (Git).
  • Bachelor’s degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.

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