Software Engineer (Golang) | Customer Retention
Our Journey So Far
At Snapp, we’re redefining how cities move. Our ride-hailing and mobility platform connects millions of riders and drivers every day, delivering safe, reliable, and efficient transport solutions. Powered by real-time data and robust infrastructure, we make urban travel faster, simpler, and more sustainable.
We operate with the mindset of a global tech leader and the agility of a startup, building services that scale across markets while staying responsive to local needs.
Your Impact
Snapp’s Customer Retention team is growing and focused on strengthening user loyalty through scalable, data-driven features. As a Software Engineer (Golang), you’ll design and maintain cloud-native services, monitor and optimize system performance, and build retention-focused capabilities that enhance user satisfaction. You’ll work closely with cross-functional teams to deliver reliable, high-impact solutions for millions of users.
What You’ll Drive Forward
Implement clean, maintainable, and scalable code.
Help maintain effective coding practices, including unit and integration tests, code reviews, and pair programming.
Work with advanced infrastructure technologies to ensure optimal performance and reliability.
Take ownership of assigned tasks and deliverables.
Prioritize tasks effectively and manage time efficiently.
Collaborate actively during design and architectural discussions.
Communicate effectively with a positive and confident attitude, fostering collaboration and teamwork.
Test the code thoroughly before handing it over.
Actively participate in meetings and maintain communication with other team member.
What Powers Your Drive
At least 3 years of software engineering industry.
Strong knowledge of Golang.
In-depth understanding of non-relational databases like MongoDB including best practices for database design.
Hands-on experience with relational databases: MariaDB/MySQL, PostgreSQL, SQL Server, or Oracle.
Experience with tools like Redis, RabbitMQ, and NATS.
Experience handling high traffic loads and processing large volumes of data.
Solid understanding of good design principles.
Familiarity with containers, Docker, and Kubernetes (K8s).
Strong communication skills with a positive attitude.
Ready to Get on Board?
Help us shape the future of ride-hailing and urban mobility. Submit your CV and let’s build smarter cities together.