Solutions Engineer
Job Title: Solutions Engineer
Employment Status: Full-time
Office Hours: Monday, Tuesday, Thursday, Friday in office, Wednesday WFH option
Location: Boston, Massachusetts
Compensation: $100,000 - $120,000 base + Variable Comp + equity options
*OTE may be negotiated based on experience level
As a Solutions Engineer at Ketryx, you’ll be a hands-on individual contributor responsible for the technical portion of enterprise sales cycles. You will guide prospects through structured discovery, run rigorous technical evaluations, and deliver demos and Proof-of-Value (PoV) engagements that show how Ketryx supports regulated software teams. A core part of the role is acting as a pre-sales solutions architect: taking real customer workflows and constraints and turning them into repeatable solutions focused on value.
You’ll do well in this role if you enjoy fast-paced environments, can balance multiple active evaluations, and are motivated by helping customers connect technical capabilities to business outcomes. This position is based in our Cambridge, MA office. Applicants must be authorized to work for any employer in the U.S. Ketryx is not able to sponsor or assume sponsorship of employment visas (including H-1B), F-1 visas, or OPT at this time.
About you
You're passionate about improving healthcare through technology. You understand the challenges of developing software in regulated environments and can articulate how automation can transform this process. You're equally comfortable discussing DevOps practices, regulatory requirements, and business value. You enjoy applying your technical background in a sales environment and contributing meaningfully across cross-functional teams.
Responsibilities
Enterprise Technical Discovery & Evaluation
- Lead technical discovery with enterprise prospects across Engineering, Quality, and IT/Security to uncover toolchains, workflows, constraints, and decision criteria.
- Run enterprise level evaluations, define success criteria that translates regulated-world use cases into repeatable, reusable solution patterns across accounts.
Demonstrations & Value Mapping
- Prepare and deliver polished, customer-specific demos that tie Ketryx to measurable outcomes (release speed, quality, inspection readiness).
- Confidently handle objections and deep technical questions while keeping a clear narrative.
Sales Partnership, Enablement & Feedback Loops
- Partner with AEs to shape evaluation plans and demo flows, handle technical objections, and remove blockers between steps.
- Partner with Sales, Product, Client Operations, and Solutions peers to improve cross functional collaboration.
Required Skills:
- 4+ years in Solutions Engineering, Sales Engineering, Solutions Consulting, or a comparable customer-facing technical role (enterprise experience preferred).
- Strong understanding of modern SDLC/DevOps tooling and workflows (source control, CI/CD, issue tracking, testing, releases, integrations).
- Working knowledge of regulated software concepts (traceability, validation expectations, evidence generation, audit/inspection readiness).
- Ability to run structured discovery and produce clear written outputs that drive next steps.
- Strong presentation and communication skills across technical and non-technical stakeholders.
- Comfort discussing integrations, security basics, and enterprise constraints in a credible, practical way.
- Ability to juggle multiple active evaluations and shifting priorities while maintaining responsiveness and quality.
- Willingness to travel.
Preferred Skills:
- Comfortable working cross-functionally in fast-paced settings.
- Prior experience in technical product software, especially in the life sciences space.
- Exceptional organizational and time-management skills.
- Familiarity with enterprise scale engagements
- Experience building reusable demos, PoV environments, templates, or lightweight automation to improve scalability.
- Previous startup experience.
Keywords:, medical device software, software as medical device, SaMD, Software systems engineer, software in a medical device, SiMD, software systems engineering, software verification, software validation, technical communication, sales engineering, SaaS, sales engineer
What We Offer
- Competitive compensation
- Generous stock options possible
- Work in an exciting field with a positive impact on the world
- Opportunity to learn and grow as part of a global team
- Generous PTO for full-time
Ketryx is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances
Ketryx is saving and improving lives by making medical software safe and reliable. We empower software teams building medical applications to create safe, secure, and compliant products used by patients and providers worldwide. We believe that, by automating much of the documentation and quality processes, teams will be able to produce safer and more innovative medical software faster.
Ketryx is at the forefront of helping teams incorporate AI/ML into medical software and that’s why we need you!
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