Solutions Engineer, PerfectScale by DoiT
Location: Our Solutions Engineer, PerfectScale by DoiT, will be an integral part of our Solutions Engineering team supporting customers primarily in the United States. This role is remote and open to candidates based in Mexico, Colombia (full-time employment), and Costa Rica or Brazil (contractor), working primarily within U.S. Eastern Time Zone (EST) hours
Who We Are
DoiT is a global technology company empowering cloud-driven organizations to achieve business growth and innovation through strategic cloud utilization. We blend data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state, from initial planning to full-scale production.
With extensive experience across various cloud environments, we possess deep specializations in critical areas such as Kubernetes, GenAI, and CloudOps. As a trusted and award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we proudly support over 4,000 customers worldwide.
Our flagship offerings include DoiT Cloud Intelligence, which uniquely combines advanced technology with human insight, enabling us to solve complex multicloud challenges and drive significant efficiency for our clients, and PerfectScale for Kubernetes, a pioneering Kubernetes optimization and management solution. By integrating advanced algorithms and ML with built-in Kubernetes expertise, PerfectScale enables organizations to achieve unparalleled Kubernetes efficiency.
The PerfectScale for Kubernetes platform offers:
- A seamless and intuitive onboarding experience.
- A user-friendly interface for easy navigation and management.
- Unique easy to act on insights for achieving an optimal balanced state of Kubernetes performance and cost
- A powerful autonomous optimization engine that intelligently manages Kubernetes resource allocation with minimal human intervention.
The OpportunityAs a Solutions Engineer, PerfectScale by DoiT, you will be a pivotal technical leader, collaborating closely with our Account Executive team to deliver exceptional value throughout the customer journey, specifically focusing on our cutting-edge Kubernetes optimization capabilities.
Responsibilities:
- Technical Qualification & Discovery: Collaborating with the Account Executive to thoroughly understand the prospect's technical environment, Kubernetes challenges, cost optimization goals, and key business objectives through in-depth technical discovery sessions.
- Technical Validation & POC Leadership: Owning and driving the technical validation and Proof of Concepts (POCs) specifically for PerfectScale. This includes meticulous POC preparation, proactive management, and ensuring successful technical outcomes, demonstrating clear value and alignment with prospect requirements.
- Platform Demonstrations: Developing and delivering compelling and tailored PerfectScale platform demonstrations to prospects, effectively showcasing its capabilities and addressing their specific use cases and concerns.
- Business Case & ROI Development: Leveraging your analytical skills and deep understanding of Kubernetes to develop compelling business cases and robust ROI analyses that clearly articulate the tangible value, cost savings, and performance improvements achievable with PerfectScale.
- PerfectScale Expertise: Becoming the go-to expert within the company for PerfectScale, ensuring prospects achieve optimal results and a seamless implementation experience.
- Technical Win Ownership: Taking full ownership of the technical win for PerfectScale engagements, guiding prospects through the technical evaluation process, addressing all technical requirements, and building technical confidence in the solution.
- Event & Conference Presentations: Representing DoiT and PerfectScale at company events and industry conferences, delivering engaging presentations and demonstrations to a wider audience, showcasing our Kubernetes optimization expertise and platform capabilities.
- Accurate, timely documentation: Ensure timely entry of data into internal business support solutions. Contribute to systems and tools to provide key business information and metrics to highlight performance and effectiveness.
We are seeking an individual who is not only passionate about Kubernetes optimization but also thrives on engaging technically with customers, solving their most pressing challenges related to Kubernetes cost and performance. This role offers the exciting opportunity to be at the forefront of innovation within the rapidly evolving Kubernetes ecosystem.
About YouYou are an accomplished Solutions Engineer with a proven track record in a B2B SaaS environment, ideally with a strong emphasis on DevOps and Kubernetes solutions. You excel as a technical leader within a sales team and are enthusiastic about empowering companies to optimize their Kubernetes environments for maximum cost efficiency and performance through innovative solutions like PerfectScale. You are highly accountable for the technical success of all initiatives you are involved in and are driven to contribute to a high-performing sales organization that consistently wins in a competitive market. You are comfortable and thrive in a fast-paced, growing, collaborative, and entrepreneurial setting.
Qualifications
- 5+ years of experience in a Solutions Engineering role within a B2B SaaS software company, having a significant portion of that experience focused on selling to DevOps, Platform Engineering, SRE, or FinOps teams and directly addressing challenges related to Kubernetes or cloud cost management.
- Deep and demonstrable understanding of Kubernetes in various flavors (EKS, AKS, GKE, OpenShift) and associated DevOps best practices.
- Hands-on experience working with SaaS solutions focusing on cloud environments (observability, optimization, FinOps, Platform Engineering).
- Exceptional data analysis skills with a proven ability to analyze data from various monitoring solutions (e.g., Prometheus, Grafana, Datadog). This includes identifying key trends, outliers, correlations, and reconciliation needs to extract actionable insights.
- Strong track record of leveraging product data to construct compelling business cases and ROI justifications for prospective customers, clearly demonstrating the substantial cost savings and performance enhancements achievable through our solution.
- Exceptional ability to articulate complex Kubernetes concepts and PerfectScale functionalities in a clear, concise, and easily understandable manner to both technical and business audiences.
- Outstanding verbal, written, presentation, and interpersonal communication skills, with the confidence and expertise to present on sophisticated topics such as Kubernetes optimization strategies and the compelling value proposition of PerfectScale.
- Strong intellectual curiosity, exceptional problem-solving abilities, and a genuine passion for continuous learning and improvement within the dynamic field of Kubernetes optimization.
- Proven experience working with and presenting to executive-level prospects and customers on critical topics related to cloud cost management and Kubernetes strategy.
- Demonstrated experience with modern technical selling best practices and a successful track record in competitive sales environments, including the ability to contribute to and implement effective trial, demo, and RFP processes specifically tailored for Kubernetes optimization solutions like PerfectScale.
- Prior professional experience as a Kubernetes DevOps Engineer, Platform Engineer, SRE, or FinOps professional is a plus.
- A proven history of success in a fast-paced and scaling business, ideally within the cloud and/or Kubernetes management domain.
Are you a Do’er?
Be your truest self. Work on your terms. Make a difference.
We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally.
What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our core values.
Sounds too good to be true? Check out our Glassdoor Page.
We thought so too, but we’re here and happy we hit that ‘apply’ button.
Full-time employee benefits include:
- Unlimited Vacation
- Flexible Working Options
- Health Insurance
- Parental Leave
- Employee Stock Option Plan
- Home Office Allowance
- Professional Development Stipend
- Peer Recognition Program
Many Do’ers, One Team
DoiT unites as Many Do’ers, One Team, where diversity is more than a goal—it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success.
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