solutions engineer

turbopuffer is looking for someone to be a technical champion for our customers - demos, POCs, firefighting, whatever it takes to make them successful.

what you'll do:

• build concrete demos and POCs instead of slides

• jump on calls to answer the hard questions and unblock deals

• own the technical relationship end-to-end. drive evaluations, guide implementations

• treat customer problems as your own and don't rest until they're solved

• live in customer slack channels, helping to solve problems and architect solutions

• say no when we're not the right fit and always have a growth mindset

• work closely with engineering to drive product roadmap for customers

• update documentation whenever you see an issue or something isn’t clear

must have:

• commercial - you sell painkillers, not vitamins

• data background - you love looking at explain plans and optimizing schemas

• linux - you're comfortable in terminals and reading logs

• python or javascript/typescript - for building solutions and demos

• typist - you can write well and can explain complex ideas simply

• human - you build trust and know when you're in over your head

nice to have:

• vector search or full-text search background

• k8s and cloud platform experience

• performance benchmarking experience

values we live by:

• overstep > understep

• correctness > simplicity > performance

• customer traces > first principles > hunches

• show > tell