Solutions Partner Program Manager

About Clay

Our mission is to help organizations turn any growth idea into reality.

We see growth as a creative practice, not a formula. Finding and reaching your best-fit customers takes unique ideas and constant iteration. As AI makes execution faster and tactics easier to copy, creativity is the only lasting advantage. We're already helping thousands of customers — including Anthropic, Waste Management, Figma, and Ramp — go to market with unique data, signals, and AI research.

In 2025, we crossed $100M in revenue and raised a $100M Series C at a $3.1B valuation, backed by world-class investors including Sequoia, CapitalG, and First Round. We also completed our first first employee tender offer and launched a community equity round, for our customers, agency partners, and club members.

Some things to know about us:

• Our community includes 11,000+ customers, 150+ integration partners, 125+ agencies, 50+ Clay clubs, and 30k members on Slack.

• Our culture is unique inside and outside of work. Our team members are also DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more.

• All employees can work for free with world-class coaches who specialize in creativity, management, and more.

• Our operating principles — including negative maintenance and non-attached action — guide our work. Read more about them here.

• Read about us in the NYT, Forbes, First Round Review, and more.

Hear from our employees directly on our Glassdoor page!

Solutions Partner Program Manager @ Clay

Clay’s Solutions Partner ecosystem is a core growth lever for the company. As the ecosystem scales, the program must remain clear, credible, measurable, and consistent. We’re hiring a Solutions Partner Program Manager to own the structure, systems, and execution of the Solutions Partner Program across Artisans and Studios.

This role is responsible for the end-to-end program that defines partner quality and partner experience, including application and intake, tiering and compliance, accreditation, performance tracking, benefits administration, and partner-facing communications. You will ensure the program runs cleanly, partners understand expectations, and internal teams can rely on the program as a source of signal and leverage.

The role sits between Partnerships, GTM Ops, Marketing, Brand, and Product Enablement, with a clear mandate to design and operate a scalable partner program infrastructure while maintaining a high bar for partner quality.

About the Solutions Partner Program

Clay’s Solutions Partner Program is structured into two segments. You'll own the systems and standards that govern both segments.

• Artisans: Individual experts and boutique firms specializing in Clay specific builds, data workflows, and outbound execution

• Studios: Established RevOps and demand gen consultancies delivering end-to-end GTM transformations, pairing Clay with broader operational and organizational strategy

What you’ll do

Program operations

• Own the end-to-end Solutions Partner Program: guidelines, tier definitions, benefits, and partner expectations

• Run application, screening, and approval workflows

• Manage tiering logic and benefit eligibility with GTM Ops

• Monitor partner compliance across accreditation, activity, and quality standards

Performance and accreditation

• Define and operate partner dashboards and reporting

• Track program health signals (engagement, accreditation, feedback, tier distribution)

• Own the accreditation framework: criteria, rubrics, and renewal cycles

• Operate feedback collection, scorecards, and escalation workflows

Partner experience

• Manage core benefits (Partner Growth Fund, awards, milestone recognition)

• Partner with Marketing and Brand on partner-facing messaging

• Lead enablement programming with Product, Education, and Partnerships

• Support partner events and announcements

What you’ll bring

• 5+ years of experience in program operations, enablement, education, partner programs, solutions engineering, or GTM-facing roles

• Experience owning complex programs where guidelines, measurement, and operational rigor matter

• Strong cross-functional execution skills, particularly with Ops, Marketing, Brand, and Product teams

• Comfort designing systems, rubrics, and workflows that scale without losing quality

• Sound judgment on partner-facing decisions and escalations, with a bias toward customer centricity and long-term program health

• High attention to detail, strong written communication, and an ability to turn ambiguity into a clear operating structure