Spanish Speaking Customer Experience Representative

Patrique Mercier Recruitment ES is pleased to offer an exciting opportunity for Spanish Speaking Customer Experience Representatives. Join our vibrant team and immerse yourself in a role designed for individuals who are passionate about customer service and communication!

In this position, you will connect with our Spanish-speaking customers, addressing their inquiries and ensuring they enjoy a smooth and satisfying experience with our services. Your dedication to customer success and exceptional communication skills will help us maintain our high standards of service.

Your Responsibilities

• Assist Spanish-speaking clients through various communication channels including phone, email, and live chat.
• Provide accurate information and solutions to customer inquiries and issues.
• Document interactions and maintain up-to-date records for follow-ups.
• Work collaboratively with your team to enhance customer service practices.
• Participate in ongoing training opportunities to further hone your skills and product knowledge.

Requirements

• Fluency in Spanish is essential; knowledge of English is an asset.
• A genuine commitment to delivering exceptional customer service experiences.
• Prior experience in customer support is desirable but not required.
• Strong verbal and written communication abilities.
• Detail-oriented with solid problem-solving skills.
• Ability to work well in a team-oriented environment.
• Eager to contribute to customer satisfaction and make a positive impact!

Benefits

• ·         Private Health Insurance
• ·         Training & Development
• ·         Performance Bonus
• ·         2 Extra Salaries Per Year Fully Paid Training
• ·         Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel )
• ·         Free Greek Lessons, discounts and other perks