Mercier Consultancy is thrilled to announce an exciting opportunity for Spanish Speaking Customer Service Representatives to join our team in Greece! This role comes with a fully paid relocation package, making it easier than ever to embark on this new adventure. In this position, you will provide exceptional support to our Spanish-speaking clients, ensuring their needs are met with professionalism and care.
As a Customer Service Representative, you will engage with customers through multiple channels, addressing inquiries and resolving issues efficiently. Your language skills will be instrumental in enhancing the customer experience and building strong relationships with our clients.
Responsibilities
- Assist Spanish-speaking customers via phone, email, and chat
- Respond to inquiries regarding our products and services
- Keep accurate records of customer interactions in our CRM system
- Collaborate with team members to effectively resolve customer issues
- Provide detailed information about product features and benefits
- Collect customer feedback to improve service offerings
- Participate in training sessions to stay updated on services
Requirements
- Fluency in Spanish and English, both written and spoken
- Strong communication and interpersonal skills
- Previous experience in customer service or a similar role is preferred
- Ability to handle multiple inquiries in a fast-paced environment
- Detail-oriented with excellent problem-solving abilities
- Customer-centric mindset with a passion for service excellence
- Familiarity with customer support software and tools is a plus
Benefits
What We Offer
- Competitive salary and travel allowances.
- The opportunity to work in diverse industries and locations.
- Career growth within Mercier Consulting’s high-end service network.
- A dynamic and fast-paced work environment where no two weeks are the same.
Are you ready to be part of an exclusive team that solves critical customer service challenges across Europe? Apply now and join Mercier Consulting’s elite Rapid Response Team!
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At Mercier Consultancy, we are more than just consultants—we are strategic partners in growth. With a legacy built on excellence, BPO, and corporate expansion, we specialize in helping businesses scale with precision and efficiency.
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