Special Projects Manager - Insurance
ABOUT TIDE
At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.
Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.
Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.
Tide facts:
- Tide is available for UK, Indian, German and French SMEs
- Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly
- Over $300 million raised in funding
- Over 2,500 Tideans globally - we’re diversity champions!
- We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.
ABOUT THE TEAM:
The Country Commercial Manager – Insurance will own the commercial success of Tide’s insurance business in India. This role works closely with senior leadership, product, growth, and external partners to build scalable insurance offerings, define the product roadmap, and drive product-led growth.
You’ll operate at the intersection of insurance partnerships, product strategy, funnel optimization, and execution, with clear ownership of outcomes.
This is a high-impact role requiring strong insurance domain understanding, commercial judgment, and the ability to execute in a fast-moving fintech environment.
ABOUT THE ROLE:
Insurance Strategy & Growth
- Own the end-to-end commercial strategy for Tide’s insurance offerings in India
- Define quarterly OKRs aligned to revenue, penetration, conversion, and retention
- Identify priority insurance categories (e.g., health, motor, liability, asset, employee benefits) for SMEs
Partnerships & Ecosystem
- Build and manage partnerships with insurers, brokers, TPAs, and insurtech players
- Negotiate commercial terms, commission structures, and SLAs
- Identify and execute synergies across Tide’s banking, payments, and credit products
Product & Funnel Ownership
- Work closely with the product team to define the insurance product roadmap
- Translate customer insights and partner constraints into product requirements
- Optimize the insurance funnel across discovery, purchase, onboarding, and renewals
- Drive product-led growth through in-app journeys, cross-sell, and upsell strategies
Execution & Performance Management
- Track performance through dashboards and metrics; identify drop-offs and growth levers
- Ensure execution rigor across launches, experiments, and partner rollouts
- Flag risks early across compliance, underwriting, partner dependencies, and tech readiness
Stakeholder Management
- Act as the primary insurance SPOC for internal leadership and external partners
- Collaborate with Risk, Compliance, Legal, Ops, and Growth teams to ensure smooth delivery
Support leadership with data-driven updates and recommendations on insurance performance
WHAT WE ARE LOOKING FOR:
- Must have prior experience working in the Insurance industry (insurer, broker, insurtech, or embedded insurance setup)
- Must have 6-12 years of experience in Program Management, Strategy, Consulting, or Chief of Staff–type roles
- Proven experience driving complex, cross-functional initiatives
- Strong stakeholder management at senior leadership level
- Exceptional structured thinking, communication, and presentation skills
- High ownership mindset with ability to operate independently
- Experience in fintech, startups, tech, or regulated environments
- Prior exposure to CEO/Founders’ office or leadership PMO
- MBA or equivalent strategic exposure
WHAT YOU’LL GET IN RETURN:
- Self & Family Health Insurance
- Term & Life Insurance
- OPD Benefits
- Mental wellbeing through Plumm
- Learning & Development Budget
- WFH Setup allowance
- 15 days of Privilege leaves
- 12 days of Casual leaves
- 12 days of Sick leaves
- 3 paid days off for volunteering or L&D activities
- Stocks
TIDE IS A PLACE FOR EVERYONE
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.
Disclaimer
It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that:
- Tide does not charge any fees at any stage of the recruitment process.
- All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
- Communication from Tide will only come from an official @tide.co email address.
- Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.
If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.
Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.
Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.