Specialist, Strategic Account Management

Job Description 

• Builds and maintains effective long-term relationships and a high level of satisfaction with key senior-level decision makers and influencers at an assigned group of customer accounts that may include major strategic customers within a geographic or industry focus
• Identifies, develops and typically closes new sales opportunities
• Creates demand for the organization's products and services by raising their profile with customers
• Achieves revenue targets by increasing revenue spend per account
• May conduct regular status and strategy meetings with the customer's senior management to understand their needs and link them to the organization's product/service strategies
• Responsibilities are within the Account/Relationship Management Function as a generalist or in a combination of Disciplines

Qualifications

• Must be a graduate of a Bachelor's degree
• At least 5-6 years of account management experience, preferably from F&B or E-Commerce
• Excellent people management, interpersonal and communication skills and strong negotiation skills
• Thrives and excels at managing relationships and handling store-level escalations
• Pleasant personality, high level of enthusiasm and commitment
• Team player, self-motivated with the ability to work independently
• Keen interest and good understanding of the restaurants industry
• Proficiency in Microsoft Excel and/or Google Sheets
• Required language(s): English and Filipino

About the Company

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.