Sr. eCommerce Analyst

Perform data collection and analysis to evaluate, analyze, design, identify and/or monitor the effectiveness of business function programs and initiatives in the corporate function. Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats. Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions. Recommends controls by identifying problems; writing improved procedures. Manage requirement changes via a change control process. Identify, communicate and resolve issues and risks as they arise anywhere in the end to end process. Interaction/follow up with our site teams from user stories, test case scenario reviews. Attend daily site team meetings - gather reqs, document findings and put into a document to create a req. for the teams Visio Diagrams and data mining (tea leaf and core metrics are use) to figure how people use it.  

Qualifications

• Bachelor's Degree with 4 years experience
• 4 years experience in business/systems analysis with a focus on web/internet projects. 
• Strong experience in understanding business performance metrics, business needs and capturing requirements for web application development specifically in eCommerce transactions
• Experience writing functional requirement specifications, writing use cases, test plans and cases.
• Experience creating process flow diagrams
• Awareness of current web technology and tools (e.g. Search tools, Tracking tools, etc.)
• Proficiency in use of Microsoft Office Suite
• Previous coding experience is a plus
• Experience with quality assurance methodology 
• Project management experience
• Strong facilitation and communication skills; strong attention to detail; strong written and oral communication skills, including presentation and interview skills; strong organizing and planning skills with proven ability to multi-task; analysis and problem solving skills; negotiation skills; ability to work with minimal direction and supervision
• Strong written and verbal communication skills across business and technical audiences
• Tea Leaf - good to have (records customer's buying sessions); Nice to have
• Core Metrics; Nice to have
• Google Analytics; Nice to have 

Additional Information