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The Sr. Genesys Architect role at Erostechnologiesinc is an on-site position located in Hartford.

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Sr. Genesys Architect

ErostechnologiesincHartford1d ago

Location: Hartford, CT

1. Genesys Framework, Genesys Voice Platform(GVP) including SIP Server, URS, Config Server, DB Server, Routing Stat Servers, Reporting Stat Servers, Interaction Center

2. Application Operation, Maintenance and Development and architect experience

3. Genesys Voice Portal (GVP) and Framework

4. Genesys Inbound Voice Application 8.1, GVP,WFM, Infomart, Interaction Workspace

5. Change, Incident/Service Request/ Release Management on Genesys, Upgrades of Genesys components

Key Skills: Architect, Genesys Framework, Genesys Voice Platform(GVP) including SIP Server

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